Forum Discussion

finwe's avatar
finwe
Super Contributor
4 years ago

Crashes until update to 7.9.832

I am experiencing crashes since my 1Password was updated to the last version (7.9.832). Primarily when working with mini app through Firefox classic extension.

I'm guessing those are crashes - tray icon duplicates when the app is restarted and disappears on mouseover. Also, the version remains the same.

I have the diagnostic report ready to send as soon as I receive the issue ident.

1Password Version: 7.9.832
Extension Version: 4.7.5.90
OS Version: Windows 10
Browser:_ Firefox

windows

11 Replies

Show More
  • ag_mike_d's avatar
    ag_mike_d
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hello finwe, I'm sorry to hear about the crashing you've been experiencing with 1Password for Windows 7.9.832.

    Thanks for preparing a diagnostics report ahead of time. Can you please send this via email to support+windows@1Password.com so we can help to investigate?

    Can you also include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your report in our inbox. Thank you!