Forum Discussion
Duplicates on my iMac and my iPhone
I use iMac and iPhone in sync. When i look into my primary vault, (and my iPhone), I have several imputs for the same contacts, all with different passwords. Why is this? If both iphone and mac have different login details how would I know which is imac and which is iphone on my Mac? I would expect both phone and Mac to have the same information to book in? If they are different how would I know which is which?
1Password Version: 7.9.2
Extension Version: 7.9.2
OS Version: Monterey 12.1
1 Reply
Alvin_L_1P1Password Team
hi @ronholledge 👋
I understand that you have duplicates on your iPhone and iMac. We'll need to take a closer look at your current set up. Could you send us a diagnostics report from both devices?
Sending Diagnostics Reports
Attach the diagnostics to an email message addressed to support+forum@1password.com (change the 'To:' address to this one from the default). With your email please include:- A link to this thread: https://1password.community/discussion/126499/duplicates-on-my-imac-and-my-iphone
- Your forum username: ronholledge
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
