Experiment #4 – New interface in 1Password.com’s vault view

On Chrome Version 123.0.6312.124 (Official Build) (arm64) the new lay-out doesn't load and I get I state timeout.

Derk I'm not able to replicate this on my end, but I'd love to understand what's happening. If you're up for it, save a console log file and send it to support+forum@1password.com with a link to this thread, then post here with your support ID, and I'll take a look.

This is my very first reaction of the new look right after I switched.
On a 32inch screen/browser, so much white space and the "New Item" is all the way tot he right. That does not make sense to me from a modern UX perspective.
Maybe it is ok for a mobile screen, but using it on a browser on a larger screen does not make it very usable.

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On Chrome Version 123.0.6312.124 (Official Build) (arm64) the new lay-out doesn't load and I get I state timeout.

It is cleaner than the old one, but I question if that is it, a new UI? No new functionality?

WombatStomper at the moment, our goal is to refresh the UI without taking away functionality, though we're not quite there yet. There are some new things we've picked up as part of this effort, such as the ability to create SSH keys, but for the most part, right now, we're just laying the foundation for new functionality to be brought over from the desktop apps more easily.

I've collected your feedback for our product and design folks. This is the same interface as the desktop apps, so any change we make will need to be broader than just the web app. Thanks for sharing your thoughts!

Search bar at the top does not search Note content

Thanks, Function0! This is a known issue at the moment, and it's true for the original view as well. We have plans for search improvements in the future.

Search bar at the top does not search Note content

1. Do you prefer this new interface over the old one?

Yes.

2. Do you see value in us rolling out this new interface of the vault item view to all 1Password users?

I cannot speak for all users. It is cleaner than the old one, but I question if that is it, a new UI? No new functionality?

3. Are you experiencing any performance issues?

No, but that isn’t what you really want to know since performance would not be in the UI.

You want to know if there are usability issues. It is a UI, you want usability input, so as nitpicky as this may sound, here you go.

First, in the old interface, in an item, for say “password” when one rolled over the …… for password, the “Copy,” “Reveal” and “Large Type” buttons are shown just next to the password. That is a click count of 1 for all of those tasks.

But in the new interface, only “Copy” is one click. For “Reveal” and “Large Type”, not only does one click twice but they also have to scroll to the far right to get to those click.
You need to do UI testing for click counts and get them lower.

Second, in the new interface, various items there are Shopping/Shoes, Shopping/Clothes, Shopping/Home Goods, then one will get Shopping with subsections for Shoes, Clothes and Homegoods, but one cannot collapse shopping to get it out of the way, so the sub selections are clutter when I want to get to Work/Apps or something down the list.

Third, and it may just be me, the sliders sometimes are hard to click. This may be due the width selection component being too close to the scroll component, and not being visible until rolled over.
Lastly, the amount of empty space is huge (white space, though it isn’t white in the new UI). More of the working interface could be put in the empty space, reducing clicks and scrolls.

So, what is needs is refinement. Not a lot but you asked so there it is.

4. How often do you use the vault item view in 1Password.com?

Often.

And, I do like it. 1Password is a fine product.

It looks like creating new Document type items works now.

Perfect! Also, peanuts9144, those generated passwords should no longer be showing up.

1P_Rob It looks like creating new Document type items works now. Also syncs beautifully with the desktop app.

1P_Rob I did determine why/what was causing this, and have put it in an email as requested, reference support ticket ID is ISF-25381-834. Thank you.

I highly value having the same interface to my data on every platform I am accessing from

sweeks I totally get that. We're taking several steps in that direction with this update, but vault switching is still an outlier, yeah. There are some unique constraints for the web app as opposed to the desktop and mobile apps that are currently forcing our hand on this. In particular, the web app doesn't have a local database, so everything must be requested from the server on demand or held in memory (which is also more limited in a browser than in a regular app). I'd love it if we could work toward having a local database in the future, and that may help with some of the weird constraints, although the browser will always have more limited resources than a regular app.

In the new interface, like in the apps, you have to download a document in order to view it. For image items, a preview was displayed in the browser or app directly. I miss this feature, too.

MerryBit ah, that's a different thing (sanity1123 posted screenshots of item icons), but yes, this is something we've brought inline with the desktop version. I've captured this feedback for our product team, thanks!

Creating a new Document item fails consistently.

MerryBit thanks for this! We're looking into it.

One question, is there a preferred browser? Using latest Firefox, and am unable to "Take a Look" at the latest UI, as I just get a spinning wheel of death and nothing ever re-loads.

tcollins that is not expected. I was able to load it in Firefox just now. I'd love to look at your console logs if you can reproduce the issue. If you're up for it, save a console log file and send it to support+forum@1password.com with a link to this thread, then post here with your support ID.

I find the font size in the beta to be almost unusable as it is too small. Can I assume that I will be able to change the font size as in days of yor??

Revel1080 Can you clarify the "days of yore" part? I don't think we've ever had a font size setting in the web app, but you can certainly use browser zoom commands to increase the size. Most browsers will remember your zoom level, too.

Also, I hope the new 1Password will remove the bug that requires me to completely shut down my computer in order to reopen 1Password after I had closed it a short time before. To add insult to injury, if I shut down your app on a Firefox (Mozilla) browser extension, the 1Password extension on the Brave browser also won't reopen afterwards. Clearly the sync is not helpful in this case. Past recommendations to resolve the problem have not worked .

Revel1080 It sounds like you're referring to the desktop app and browser extension. This thread is about the web app, so I'd encourage you to ask about this in the browser extension category or the appropriate desktop app category (Mac, Windows, Linux).

I don't like that it's showing 'generated password' as a separate item

peanuts9144 thanks! We have a fix ready for this.