Face ID Not Working [Fixed. Please see the approved answer for details.]

They got possibly limited time to get a handle on this and all other disasters - when Scott Hanselmann calls out another disastrous tick tock 1pw upgrade cycle within 3 years https://twitter.com/shanselman/status/1602179946449108992 you know there are problems... It's getting to the point where LogMeIn LastPass has more credibility

I'm running 1Password 8 on my iphone 11 (iOS 16.1.2) and despite having Face ID enabled the app keeps asking for password every single time I'm opening it. Disabling and enabling the FACE ID in the app's settings does not fix the problem, it seems the app its basically ignoring FACE ID.
Also tried restarting the phone, opening 1password with password, opening another app and going back to 1 password, it still asks for password.

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iOS 16.1.2
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=keeps%20asking%20for%20password

Jack_P_1P please thank the developers for me, version 8 Face ID is now working on iOS for me. I am using the test flight version 8.9.9

It’s most definitely still not fixed for me

Well, it would appear that the problem has been resolved. So far today, I haven’t had a face recognition issue on any login or app I’ve try to use it with.
Thanks 1p :)

Haven't seen a comment from today, so just wanted to make sure 1p knows it's still not fixed. You know, in case they care. :)

I finally gave in a redownloaded 1P7. Amazing that you have to downgrade something you are paying good money for because the company behind the product apparently doesn't care about their customers anymore. The last response from a 1P employee was "Thanks for the info" back in November. The lack of transparency is what really gets me. Can a company which used to get 5 stars from me have really turned this bad in such a short amount of time. I guess bigger isn't always better.

I have had this issue for months now. Now I'm on IOS 16.2 with no resolution in sight. I've temporarily redownloaded 1Password 7 which works fine. What is odd is there is no issue with my iPad Pro 2018 and 1Password 8 with faceid... none at all and never was. This is ONLY an issue on my iPhone 11. Amazing this discussion has been going on since September and here we are heading toward mid December with zero resolution. With the volume of ppl with this issue you would think a resolution has been found and an update has occurred. By yea faceid fails every time on my iPhone 11 with certain apps (most) it will not work. Some apps do work though with 1Password 8 on my iphone such as my Chase bank app but another financial app such as the UBS app does not and I don't believe anything when using my Chrome or Safari browser works with this version of 1Password.

Hello, I'm also affected by this issue too. I'm on iOS 16.1.2 with 1Password 8.9.7 on an iPhone 12 Pro Max. Please kindly help...

Face ID fails every time. I go into settings and toggle the Face ID switch on and off, but that does nothing to solve the problem. The system makes me re-enter my password whether the switch is toggled on or off.