Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Feedback on 1Password v8
Jumped at the chance to join the early release for 1Password v8. It's not been as smooth as I hoped it would be. Reading some of the feedback here makes me understand that others might be feeling the same way. Want to share some specific thoughts:
1) The overall look of the app isn't right. There's too much space and padding between all the items. This means more scrolling to get to items that fall "below the fold". Might be nice to tighten some of the spacing up so we can see more items at one glance.
2) Searching in the new app is strange - why doesn't the list filter when I search?? That was an AMAZING feature of v7 and earlier. For example, I have two VA529 accounts for my daughters. I could type "529" into the search bar and BOTH accounts would show up and I could just click on one of them to grab my 2FA to sign in. Easy peasy! In v8, when I type "529" the list doesn't filter and nothing shows up in the autofill drop-down area. When I first did this, I thought that the entries had been deleted!!! If I hit "CMD-enter" to search (WHY do I have to do a key press to search when I'm in the search bar??), I get zero results. It's only when I type out "Virginia529" that the two accounts show up. v7 would search "within" words but it appears that v8 is doing "exact match!!" That's painful. I have to remember exactly how my entry is entered in order to find it!‽ Is it EZPassMA, E-Z Pass MA, or EZ Pass MA??? The search feature is very much still in beta and needs a lot of work! (Oddly enough, 1Password for Safari search bar works correctly and can find the accounts...that lets me know the working code is in there somewhere!)
3) 1Password for Safari/1Password Mini is not great either. If I'm not logged in when I click the 1Password icon on my Safari window, 1Password for Safari pops up but then I have to CLICK AGAIN to log in to 1Password. This opens up the full app which then unlocks the Safari Extension. That's an extra mouse move and click when I used to be able to click once and then type in my password. Seems like this workflow could be streamlined.
I really appreciate everything you guys are doing with updating the app and trying to keep it looking fresh. There are some useful features from the previous version that were extremely helpful and I miss them.
Won't be canceling my subscription...may downgrade to v7 but will likely just lazily stick with v8 and hope that some of these changes get made. This is early access after all!
Thanks for listening!
Jacob
1Password Version: 8.4.0
Extension Version: 2.1.3
OS Version: 11.6
39 Replies
Odd. I'm running the latest beta and partial searches work as expected for me. And while the ** CMD+Enter** to see all results doesn't bother me I agree it would be better if the list was simply filtered in real time.
1P_PeterG Everything is said concerning search in macOS beta version. However there’s a long lasting problem in iOS version (official, no beta) please see this short exchange of tweets, that explains the problem: https://twitter.com/xperseguers/status/1516814941965238279?s=21&t=Vi6ZDtdx0Uar24XknLXAew
1P_PeterGCommunity Manager
We appreciate your input, @xperseguers, and we're listening. Thanks for letting us know how that experience has been for you, and how you feel we could improve the search aspects especially. We'll do our best to exceed your expectations!
Jumping in since most of this discussion is about partial search, which I totally agree with. What volts wrote on April 11 sounds the way to go and I can only support this.
Now, another important point from @jwessler in the very first post is about instant filtering of the list. That bothers me a lot since I now have to Cmd+ENTER to see the list of results without really knowing if what I entered made sense. Previously I just could see the instant filtering in action and that was light-year ahead in term of UX.
I do like new features but was totally happy with 1P7, I really feel like the new features are not worth it when I think about the search UX in v8.
- 1P_PeterG
Thank you for the feedback, viswiz. We will bear this in mind. Triaging and prioritizing issues is always a complex thing, as we're balancing lots of different customer needs and use cases - but hearing from folks in the forum (thank you!) gives us valuable insight on where the pain points are and what folks find most valuable about a given implementation.
Sometimes priorities seem to be a bit strange. We had search functionality with a streamlined interface that found everything I was looking for - including German Umlauts. Now I know that it had unicode problems. Ok, the problem had to be solved. But at least within my development team we follow one very basic principle: don't make it worse;-).
AgileBits seems to follow a different path. Now we can search in unicode but only whole words and with a cumbersome interface. It's basically fixing one issue and breaking it for people who were not affected until then.
On the other hand all non US users are still get US date format and shortcut assignment still thinks that all people use US keyboard layouts at least on macOS. Reported many times and still not fixed.Yes, exactly.
I'm making a wild number of assumptions about how 1Password search works, spewing some potentially-related concepts, and suggesting that fixing search should be easy, all at once! :-) :-D
My assumption is that when Unicode support was added, the search algorithm was changed from a naive brute-force
like %string%operation to a tokenized full-text system. I'm making that assumption because it's an obvious approach with a bunch of benefits, and it would explain the current behavior.The downside of word-boundary tokens is that they don't work for arbitrary partial search.
My (semi-flippant) suggestion to add n-gram tokens is based on that assumption. That's one way to enable partial-string matches when using a full-text search system.
And as a customer, I'm always right. I can confidently state that this should be 1) https://en.wikipedia.org/wiki/Small_matter_of_programming and 2) top priority.
1P_Rob1Password Team
Pretend I'm saying this in a l33t hip gangsta way
I appreciate the comedic relief, volts. 😄
trigram tokens
As a person not responsible for our search implementation, I don't feel too embarrassed to say I had to Google that. 😅 That said, now that I know what a trigram is, I'm still not confident in the interpretation of your suggestion. Would this be applied as something like a search index on all three-character substrings?
@jwessler the new beta has a setting to tighten the density of the interface and it's PERFECT.
I also completely agree with you about being able to find search strings. I just tried to search for the second half of one of my usernames in a forum and it didn't find it. That is.. strange and unexpected.
Pretend I'm saying this in a l33t hip gangsta way:
Can we get some trigram tokens up in `dis joint?
