Forum Discussion
Help recovering family account
Hello, I used my 1password work account to redeem a free family account. I no longer want my family account tied to my work account, so I unlinked the two. But now I have no way of tying my family account to my personal account.
My family account also no longer has an organizer member associated to it because I unlinked it from my work account. How can I recover my family account and link it to my personal account?
Just in case you have not already done so, you should email support with the relevant details.
3 Replies
- 1P_SimonH
Community Manager
Hi ad0ran,
I'm sorry this has been such a turbulent process! Like AJCxZ0 said, please email us at support@1password.com since this will likely require you to share some account details that you won't want in a public forum.Will do, thanks
Just in case you have not already done so, you should email support with the relevant details.
