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Forum Discussion
How can I unlock everything at once and with Touch ID?
Is there any way to unlock the local app, all browser extensions and all vaults at once and with Touch ID?
I have 1Password.app with a local vault plus two additional vaults in family / team setups. I can unlock the app with Touch ID (or the local vault password) but not the browser extensions. So I unlock the app with Touch ID, copy my passwords for the other setups in order to copy and paste them in the browser extensions. Doing that a few times a day is rather annoying, especially given that everything is 1Password and given that Touch ID should be available.
In the past, it was possible to unlock everything with entering my password once in the local app.
1Password Version: 7.9.4
Extension Version: 2.3.2
OS Version: MacOS 12.3.1
15 Replies
Quitting 1Password completely and restarting the browser worked for Safari but not for Chrome. An obvious differences is that in Safari, all vaults (local and in the cloud) are visible while in Chrome, only the vaults in the cloud are visible. Since unlocking the local app is based on the local vault, that might cause the issue. It does still not explain why Touch ID does not work in Chrome for 1Password.
Jack_P_1P1Password Team
Hey @massyc:
Glad to hear that sorted it out! Please get in touch if you run into any trouble in the future.
Jack
Hi Jack_P_1P
completely quit 1Password and restarting the browser fixed the issue.
Thanks so much!Massimiliano
P.S. with 1Password 7.9.4 holding down control and option keys doesn't change the 1Password menu, instead I selected the "Completely Disconnect from 1Password" menu item and it worked fine.
- Jack_P_1P
Hi @chmars2022 / @massyc :
Since unlocking 1Password for Mac should unlock the browser extension, it sounds like 1Password for Mac may not be communicating properly with 1Password in your browser. Just as a quick first step, completely quit both 1Password for Mac and your browser.
To completely quit 1Password for Mac: Open 1Password and click the 1Password menu. Hold down the Control and Option keys on your keyboard and select “Quit 1Password Completely”.
Relaunch 1Password and your browser, and let me know if that improves the state of play for you both. If you're still running into trouble, we can definitely investigate further.
Jack
