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Former Member
3 years ago

How to delete 1Password 7 after installing 1 Password 8? 1P7 won't delete...

Hi all, I'm having some difficulty: after installing 1Password 8 when it was released I must not have deleted 1Password 7 properly at the time of installation and hence often find myself with two 1Pa...
macos
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1P_Tommy
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3 years ago

@toddnach

  • Your data is maintained outside of the app and will be completely safe. * Please be mindful to follow the steps below, especially the part about NOT using an app cleaner. They have been known to remove user's data, and we DO NOT want that to happen.
  1. Quit all open web browsers, especially Safari.
  2. Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click on the 1Password 7 helper and select quit "1Password completely".
  • Note: 1Password 8's helper only uses the word "Quit".
  1. Drag 1Password 7 from the Applications folder to the Trash 🗑 . Do not use an "app cleaner" or "uninstaller" tool to remove the app or additional files. If prompted, enter the password you use to sign in to your Mac.

That should get you going. Please let me know if you have any trouble.

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to delete 1Password 7 after installing 1 Password 8? 1P7 won't delete...","id":"message:31953","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:31953","revisionNum":1,"repliesCount":8,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:31953"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:31953"},"body@stripHtml({\"truncateLength\":200})":" Hi all, I'm having some difficulty: after installing 1Password 8 when it was released I must not have deleted 1Password 7 properly at the time of installation and hence often find myself with two 1Pa...","body@stringLength":"1188","rawBody":"

Hi all, I'm having some difficulty: after installing 1Password 8 when it was released I must not have deleted 1Password 7 properly at the time of installation and hence often find myself with two 1Passwords running at the same time. I removed the 1P7 menubar icon so i no longer inadvertently click on that version and open it up by mistake, but I'm still having the same issue. I perused the forms just now and find that all i ned to do is delete the 1P7 app from my applications folder. Seems easy enough, but each time i try that, i get a dialogue box telling me that the app is in use and as a result, can't be deleted. Yet the 1P7 app is not open and cannot be quit with the Force Quit menu. So how can I delete 1P7 if macOS won't let me?

\n\n

Runing Monterey 12.4 on a 2019 MBP.
\n1P8 works just fine.

\n\n

I also tried Command+Option+delete in the finder to delete 1P7 and i still get the same dialogue box.

\n\n

Any help would be most appreciated.

\n\n

Thanks!

\n\n
\n\n

1Password Version: 1P8.7.3 & 1P7.9.5
\nExtension Version: Not Provided
\nOS Version: macOS12.4
\nBrowser:_ Safari, Chrome, Firefox, Edge

\n","kudosSumWeight":0,"postTime":"2022-07-02T15:38:36.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:31953_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1527},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi all, I'm having some difficulty: after installing 1Password 8 when it was released I must not have deleted 1Password 7 properly at the time of installation and hence often find myself with two 1Passwords running at the same time. I removed the 1P7 menubar icon so i no longer inadvertently click on that version and open it up by mistake, but I'm still having the same issue. I perused the forms just now and find that all i ned to do is delete the 1P7 app from my applications folder. Seems easy enough, but each time i try that, i get a dialogue box telling me that the app is in use and as a result, can't be deleted. Yet the 1P7 app is not open and cannot be quit with the Force Quit menu. So how can I delete 1P7 if macOS won't let me?

\n\n

Runing Monterey 12.4 on a 2019 MBP.
\n1P8 works just fine.

\n\n

I also tried Command+Option+delete in the finder to delete 1P7 and i still get the same dialogue box.

\n\n

Any help would be most appreciated.

\n\n

Thanks!

\n\n
\n\n

1Password Version: 1P8.7.3 & 1P7.9.5
\nExtension Version: Not Provided
\nOS Version: macOS12.4
\nBrowser:_ Safari, Chrome, Firefox, Edge

"},"Conversation:conversation:31953":{"__typename":"Conversation","id":"conversation:31953","solved":false,"topic":{"__ref":"ForumTopicMessage:message:31953"},"lastPostingActivityTime":"2022-07-07T15:42:53.000-07:00","lastPostTime":"2022-07-07T15:42:53.000-07:00","unreadReplyCount":8,"isSubscribed":false},"ModerationData:moderation_data:31953":{"__typename":"ModerationData","id":"moderation_data:31953","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:31953_1":{"__typename":"Revision","id":"revision:31953_1","lastEditTime":"2022-07-02T15:38:36.000-07:00"},"ForumReplyMessage:message:31954":{"__typename":"ForumReplyMessage","id":"message:31954","conversation":{"__ref":"Conversation:conversation:31953"},"author":{"__ref":"User:user:101"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:31953/message:31954","revisionNum":1,"uid":31954,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: How to delete 1Password 7 after installing 1 Password 8? 1P7 won't delete...","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:31954"},"parent":{"__ref":"ForumTopicMessage:message:31953"},"body":"

@toddnach

\n\n\n\n
    \n
  1. Quit all open web browsers, especially Safari.
    2. \n
  2. Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click on the 1Password 7 helper and select quit \"1Password completely\".
    3. \n
\n\n\n\n
    \n
  1. Drag 1Password 7 from the Applications folder to the Trash 🗑 . Do not use an \"app cleaner\" or \"uninstaller\" tool to remove the app or additional files. If prompted, enter the password you use to sign in to your Mac.
    2. \n
\n\n

That should get you going. Please let me know if you have any trouble.

","body@stringLength":"963","rawBody":"

@toddnach

\n\n\n\n
    \n
  1. Quit all open web browsers, especially Safari.
    2. \n
  2. Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click on the 1Password 7 helper and select quit \"1Password completely\".
    3. \n
\n\n\n\n
    \n
  1. Drag 1Password 7 from the Applications folder to the Trash 🗑 . Do not use an \"app cleaner\" or \"uninstaller\" tool to remove the app or additional files. If prompted, enter the password you use to sign in to your Mac.
    2. \n
\n\n

That should get you going. Please let me know if you have any trouble.

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