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Forum Discussion
tahbso12
3 years agoNew Contributor
How to upload a file from my Mac
When I edit my credit card and click on the card to upload a file, all the files I want to upload are grayed out. Is there another way to upload a file? Thank you.
1Password Version: Not Provi...
GreyM1P
1Password Team
3 years agoHi there tahbso12
Which folder are you trying to attach a file from? Try moving the file to somewhere like the Desktop, and you should be able to attach it, similar to this example:
âšī¸ If you're not able to attach a file from the Desktop, send us an email at support+forum@1password.com and you'll receive an auto-reply from đ¤ BitBot. It will contain a conversation number, which looks like [#ABC-12345-123] â post that here and I'll be able to make sure your message goes to the right team.
I look forward to hearing how you get on. :)
â Grey