Forum Discussion

tahbso12's avatar
tahbso12
New Contributor
3 years ago

How to upload a file from my Mac

When I edit my credit card and click on the card to upload a file, all the files I want to upload are grayed out. Is there another way to upload a file? Thank you. 1Password Version: Not Provi...
macos
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi there tahbso12

Which folder are you trying to attach a file from? Try moving the file to somewhere like the Desktop, and you should be able to attach it, similar to this example:

ℹī¸ If you're not able to attach a file from the Desktop, send us an email at support+forum@1password.com and you'll receive an auto-reply from 🤖 BitBot. It will contain a conversation number, which looks like [#ABC-12345-123] â€“ post that here and I'll be able to make sure your message goes to the right team.

I look forward to hearing how you get on. :)

— Grey