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SusanTru's avatar
SusanTru
New Member
12 hours ago

I cannot remember my password and am locked out... !!! HAs this happened to anyone else?

I cannot remember my password and am locked out... !!!
Has this happened to anyone else? My recovery password is not solving the problem...

 

 

1 Reply

  • AJCxZ0's avatar
    AJCxZ0
    Silver Expert

    Yes, it has.

    I suggest you search for their posts and see the advice which was given to them, as it will apply equally to you. Use the 🔍 in the top right of this page.

    You should also look for advice on keeping secure backups and contingencies for single device failures, frozen accounts, etc.