I want to import LastPass data into 1Password. This https://support.1password.com/import-lastpass/ page says to export a csv file and import it through the web site. In the process of doing that I came to http://https://my.1password.com/import-download, which says it's better to use the 1Password desktop app and "Import directly from LastPass", among other reasons because that will bring attachments over too, which a csv won't, and because you don't have to save an unencrypted passwords file on your disk. It says to install the desktop app, and "open and unlock 1Password, then choose File > Import to import from LastPass". However, there is no File menu in the app, unless I'm being unusually thick. Can you describe where to find it, what it looks like, send a screen shot, etc? Are those instructions current and accurate? 1Password Version: 8.9.12 Extension Version: n/a OS Version: Windows 10 Pro 19045.2486 Browser:_ Chrome Referrer: forum-search:https://1password.community/search?Search=import%20lastpass

I found an Import Passwords button, not in any File menu, but it doesn't have the option to import directly from LastPass, only from unencrypted exports: Are the instructions mentioned earlier just wrong?

I also am seeing the same issue, the app suggest going to the web, so you log into the web, and it says to import LastPass use the app !!! Sounds like they have updated the web version, but the app is still not released. To be honest I'd rather use the app import method (if it exists) so I don't have to download the CSV.

Thanks, appreciate the confirmation. I'd rather an actual official solution! Including attachments and not saving an unencrypted pw file on disk are both strong drivers for having direct import as described on that page. If you do download an unencrypted pw file, I recommend installing Microsoft's SDelete command line tool to get rid of it when you're done. Does 1Password support ever respond here? Do they respond to actual support requests? They haven't responded to mine about this.

Hey folks! Thanks for the questions here. As you may have deduced, we're working on some expanded options for LastPass import - including a built-in importer within the app itself. A link to that workflow went up on our website before the whole thing was quite ready, so I apologize for the understandable confusion this has caused. For now, the best options are CSV import, or (depending on your level of comfort) our open-source LastPass migration tools on Github. Here's our up to date instructions on LastPass import. And we'll keep working on the additional functionality and aim to have that ready for you before too long. 👍 If you encounter any difficult with the import process, by the way, feel free to contact us at support@1Password.com and we'll be there to provide customized help. Lastly, lesster asked: Does 1Password support ever respond here? Do they respond to actual support requests? We really do our best to respond to every email and every thread in the forum. I know that "we're experiencing unusual call volumes" is kind of a cliché of tech support, but seriously - we're all working flat-out to help folks as quickly as possible (especially given the urgency of helping folks manage their data in the wake of the LP breach). If you are encountering any issues from here or have further questions, do let us know. We're here for you!

"Import directly from LastPass" pg says install desktop app, choose File > Import, no file menu

36 Replies

Former Member
3 years ago
I think you can import into a different vault, then you can then just remove the "old" vault. (that's assuming you can get it to work that is)

I had 2FA enabled on my LP account, I'm guessing that's what's blocking it
lesster
Dedicated Contributor
3 years ago
Hmmm, ugh.
Don't want to try it myself since I already imported everything.
Anyone else?
Former Member
3 years ago
Not sure.. However I just tried it and I got an error saying that something went wrong, nothing got imported.
lesster
Dedicated Contributor
3 years ago
Is direct import available on Mac too?
Former Member
3 years ago
Yes, I saw that. Just wondering how reliable it is before someone deletes their LastPass account.
Former Member
3 years ago
@shhh From what I can see yes.. at least that's what it says
lesster
Dedicated Contributor
3 years ago
That looks great, thank you 1P folks.

Like many others I'm sure, I already used the CSV import, and I've changed many of my my important entries in 1P since since then, so I won't be reimporting them, especially without dupe checking in 1P.

Guess that means digging up any attachments I care about, then manually downloading and importing them.
Not 1P's fault of course, just a drag.
Former Member
3 years ago
Does the new direct import from LP released on 2023-01-27 to the Windows app include attachments?

Drat, I wish this were available 2 weeks ago, I spent a lot of time importing the LP CSV, verifying it, transferring attachments one-by-one, checking custom fields and deleted my LP account.

Curious - How does this new direct import work? Does it grab 100% of LP data and map it to 1Password format? As far as I know, LP does not publish their vault format nor do they provide an API so how reliable is this import?

Thanks
Former Member
3 years ago
lesster looks like it's now available.
1P_PeterG
Community Manager
3 years ago
Hi lesster 👋 Happy to help!

Do you have any idea how soon the built-in importer will be available?

It's coming along really fast, and will be here soon. Our policy is (in the vast majority of cases) not to share a timeline, but this is definitely on its way. If you have a large number of attachments and so forth to deal with I'd say this feature is likely worth the wait.

To your questions: you're correct - currently the way to import is by using a CSV file, which doesn't include attachments and which is unencrypted. We'll work to bring a better option to you as soon as we can! 🙏

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"Import directly from LastPass" pg says install desktop app, choose File > Import, no file menu

36 Replies

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