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mleclerc7's avatar
mleclerc7
New Contributor
24 days ago

Incorrect list of cards on bank portal

Hello, My bank (CIBC) has updated their portal. SInce then, the list of numbers (card numbers)  proposed by 1Password is the list of credit cards I own, not the list of bank cards. I have updated U...
browser extension
family
windows
mleclerc7's avatar
mleclerc7
New Contributor
23 days ago

Yes, that is exactly what is happening to me. Yes, it is happening on the sign-in page specifically.

1P_Gem's avatar
1P_Gem
Icon for Moderator rankModerator
23 days ago

Hi mleclerc7​, thanks for your reply! That confirms that you're running into the known issue I mentioned, and I've added your report to the internal tracker for our developers to see.

For now, the best workaround is to open the 1Password extension, locate your CIBC Login item, and copy and paste the card number from there. I appreciate that this isn’t ideal, and I’m sorry for the disruption while we work on a fix.

If you have any further questions, let me know.

Issue=FILL-2977