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Forum Discussion
mleclerc7
3 months agoNew Contributor
Incorrect list of cards on bank portal
Hello, My bank (CIBC) has updated their portal. SInce then, the list of numbers (card numbers) proposed by 1Password is the list of credit cards I own, not the list of bank cards. I have updated U...
1P_Gem
Moderator
3 months agoHi mleclerc7, welcome to the Community!
Just to make sure I'm understanding the issue correctly - when you're signing in on CIBC's website and click into the "Card number" field, is 1Password suggesting all of your saved Credit Card items (including cards from other providers), rather than your CIBC Login item?
If so, that matches an issue we're currently tracking where the updated CIBC sign-in page is being interpreted as a payment form. As a result, 1Password suggests Credit Card items instead of your Login item for that field.
Can you let me know if that’s what you’re seeing, and whether this is happening specifically on the sign-in page?
Issue=FILL-2977
mleclerc7
1 month agoNew Contributor
The issue seems to be resolved here. I have the correct list of possible logins on the CIBC bank portal.
- 1P_Gem1 month ago
Moderator
Hi mleclerc7, thanks for following up! I can confirm that a fix for this issue was included in the update to version 8.12.12, and I'm glad to hear that all is now working as expected for you.