iOS Auto Lock not working
Hello,
Our family (of 5) are new converts to 1Password from Lastpass (moved over since the data breach). We were Lastpass users for 10+ years, so this was a big change. Overall 1Password seems to be a much more smooth UI...so far so good.
There is (however) an issue that some family members are experiencing which is making them dislike 1Password. On certain (not all) iOS devices the auto lock kicks in even when the time settings say it shouldn't. It is driving them crazy and they are asking for Lastpass back (won't happen), however I would like to see if we can get this problem fixed. The settings we have on an iPad (the most important device) are:
In the App
* Settings/Security/Auto Lock = 8 Hours
* Touch ID is Off
* Settings/Safari Extension/Reauthorize After = 2 weeks
At my.1Password.com
* Auto-Lock = 199 Minutes
Any suggestions would be appreciated.
Thanks
1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iPadOS 16.2
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=iPad%20-%20Auto%20lock%20(set%20for%2015)%20minutes%20not%20working