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Former Member's avatar
Former Member
2 years ago

Login Information Not Populating In App

I created an account with Princess Cruises on my desktop (Windows 10). I then downloaded the Princess MedallionClass app to my iPhone 12. When I try to sign in, 1Password doesn't find the login data ...
ios
Former Member's avatar
Former Member
2 years ago

Dave, I am not seeing the Fill & Update Login.

When I do tap on the saved login, it does return to the app but doesn't populate the user id and password. If I open 1Password from the phone home screen, the correct information is there.

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Information Not Populating In App","id":"message:76493","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:76493","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:76493"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:76493"},"body@stripHtml({\"truncateLength\":200})":" I created an account with Princess Cruises on my desktop (Windows 10). I then downloaded the Princess MedallionClass app to my iPhone 12. When I try to sign in, 1Password doesn't find the login data ...","body@stringLength":"528","rawBody":"

I created an account with Princess Cruises on my desktop (Windows 10). I then downloaded the Princess MedallionClass app to my iPhone 12. When I try to sign in, 1Password doesn't find the login data unless I manually type in \"Princess\". At that point, I tap on the saved login and it doesn't populate the user id nor password. What am I doing wrong?

\n\n
\n\n

1Password Version: 8.10.14
\nExtension Version: Not Provided
\nOS Version: iOS 16.6
\nBrowser: Not Provided

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I created an account with Princess Cruises on my desktop (Windows 10). I then downloaded the Princess MedallionClass app to my iPhone 12. When I try to sign in, 1Password doesn't find the login data unless I manually type in \"Princess\". At that point, I tap on the saved login and it doesn't populate the user id nor password. What am I doing wrong?

\n\n
\n\n

1Password Version: 8.10.14
\nExtension Version: Not Provided
\nOS Version: iOS 16.6
\nBrowser: Not Provided

"},"Conversation:conversation:76493":{"__typename":"Conversation","id":"conversation:76493","solved":false,"topic":{"__ref":"ForumTopicMessage:message:76493"},"lastPostingActivityTime":"2023-09-07T06:39:16.000-07:00","lastPostTime":"2023-09-07T06:39:16.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:76493":{"__typename":"ModerationData","id":"moderation_data:76493","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:76493_1":{"__typename":"Revision","id":"revision:76493_1","lastEditTime":"2023-09-03T09:44:55.000-07:00"},"ForumReplyMessage:message:76495":{"__typename":"ForumReplyMessage","id":"message:76495","conversation":{"__ref":"Conversation:conversation:76493"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:76493/message:76495","revisionNum":1,"uid":76495,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Login Information Not Populating In App","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:76495"},"parent":{"__ref":"ForumTopicMessage:message:76493"},"body":"

Dave, I am not seeing the Fill & Update Login.

\n\n

When I do tap on the saved login, it does return to the app but doesn't populate the user id and password. If I open 1Password from the phone home screen, the correct information is there.

","body@stringLength":"254","rawBody":"

Dave, I am not seeing the Fill & Update Login.

\n\n

When I do tap on the saved login, it does return to the app but doesn't populate the user id and password. If I open 1Password from the phone home screen, the correct information is there.

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