Forum Discussion

Moderator

2 years ago

1Password for Windows on Arm (Preview)

Oct 10: We're leaving preview! Please migrate to the official build of 1Password for Windows (Arm): https://1password.community/discussion/148614/1password-for-windows-arm. Thanks everyone for your f...

macos

ag_chantelle

1Password Team

4 years ago

@jconison

Can you please try the following steps and let me know if this resolves the issue for you?

Quit 1Password completely by clicking the 1Password menu beside the  logo and choosing Quit 1Password Completely
Quit your browser.
Open and unlock 1Password.
Open your browser and test again to see if the issue is resolved.

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do not always log in","id":"message:72869","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:72869","revisionNum":1,"repliesCount":11,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:72869"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:72869"},"body@stripHtml({\"truncateLength\":200})":" I have just migrated to the Family version of 1Password and have set up the master vaults. The logins now do not always log in--sometimes double clicking causes a box to pop up with a list of items ...","body@stringLength":"491","rawBody":"

I have just migrated to the Family version of 1Password and have set up the master vaults. The logins now do not always log in--sometimes double clicking causes a box to pop up with a list of items and a search line; but then trying a few minutes later, double clicking will open the web site. Can anyone identify the problem and recommend a solution? Thanks.

\n\n

1Password Version: 7
\nExtension Version: Not Provided
\nOS Version: Mac

\n","kudosSumWeight":0,"postTime":"2021-10-05T04:02:16.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:72869_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":58},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

\n\n

1Password Version: 7
\nExtension Version: Not Provided
\nOS Version: Mac

"},"Conversation:conversation:72869":{"__typename":"Conversation","id":"conversation:72869","solved":false,"topic":{"__ref":"ForumTopicMessage:message:72869"},"lastPostingActivityTime":"2021-10-07T04:27:55.000-07:00","lastPostTime":"2021-10-07T04:27:55.000-07:00","unreadReplyCount":11,"isSubscribed":false},"ModerationData:moderation_data:72869":{"__typename":"ModerationData","id":"moderation_data:72869","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:72869_1":{"__typename":"Revision","id":"revision:72869_1","lastEditTime":"2021-10-05T04:02:16.000-07:00"},"ForumReplyMessage:message:72872":{"__typename":"ForumReplyMessage","id":"message:72872","conversation":{"__ref":"Conversation:conversation:72869"},"author":{"__ref":"User:user:16894"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:72869/message:72872","revisionNum":1,"uid":72872,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Logins do not always log in","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:72872"},"parent":{"__ref":"ForumTopicMessage:message:72869"},"body":"

@jconison

\n\n

Can you please try the following steps and let me know if this resolves the issue for you?

\n\n

Quit 1Password completely by clicking the 1Password menu beside the  logo and choosing Quit 1Password Completely
Quit your browser.
Open and unlock 1Password.
Open your browser and test again to see if the issue is resolved.

","body@stringLength":"390","rawBody":"

@jconison

\n\n

Can you please try the following steps and let me know if this resolves the issue for you?

\n\n

Quit 1Password completely by clicking the 1Password menu beside the  logo and choosing Quit 1Password Completely
Quit your browser.
Open and unlock 1Password.
Open your browser and test again to see if the issue is resolved.

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