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macOS: After Updating to 1Password for Safari 8.12.4 autofill for many sites no longer works
Including 1Password Communities! This seems like a major faux-pas (everything was working fine before the update). Autofill still works on some sites.
macSO 26.3 with Safari 26.3. 1Password 8.12.5, 1Password for Safari 8.12.4.
Hello folks,
We've just released a new update for Safari which resolves an a known issue that would prevent autofill from working properly on certain websites. Please update 1Password for Safari to version 8.12.5:
Thank you for your patience while we worked to release a fix for the autofill issue. If you're still seeing autofill issues after updating then please open a new discussion here and include the following:- Your version of macOS: Find out which macOS your Mac is using
- The address of the website where filling isn't working.
- Which specific field isn't being filled.
-Dave
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- 1P_Dave
Moderator
Hello folks,
We've just released a new update for Safari which resolves an a known issue that would prevent autofill from working properly on certain websites. Please update 1Password for Safari to version 8.12.5:
Thank you for your patience while we worked to release a fix for the autofill issue. If you're still seeing autofill issues after updating then please open a new discussion here and include the following:- Your version of macOS: Find out which macOS your Mac is using
- The address of the website where filling isn't working.
- Which specific field isn't being filled.
-Dave I just uninstalled 1Password Safari Browser extension 8.12.4.46 and re-downloaded it. It pulled 8.12.5.2 and while on the same login screen that was failing, immediately auto-filled successfully. Limited sample set for testing, but certainly looks better. I suggest uninstalling the extension (move extension to the trash in finder) and re-installing in Safari. I didn't even close Safari and it worked right away. Perhaps the updated version is now in production?
After a recent "update" from 1Password (browser extension 8.12.4.46 on MacOS Safari), it has moved the icon in the browser to the left of the URL address window and introduced a number of problems. Websites that were fine before no longer function. I have to switch back and forth and copy/paste passwords most of the time.
Now for the larger issue - support. Where is a tech support phone number? I get it that the company is saving money and being more efficient but I opened a support ticket (#ZXI-54789-543) online seven days ago and have yet to hear back after multiple follow-up attempts. It would be nice to have the option to call tech support if we need to. The problem with online only tech support is exactly what I'm experiencing with this paid product. I have been in the IT industry for many years and this has to be up there with the worst support around - this isn't my first support case with 1Password.
It seems that they change and update the product and break things repeatedly. I want a password manager that works and doesn't require me to manually jump through hoops to do what it should automatically fill.
For reference, I have the 1Password app showing 8.12.5. The browser extension for Safari still shows 8.12.4.46. The extension says that it will automatically update to the latest version if you restart the browser - not quite. I have restarted the browser twice, rebooted the iMac and still no update. What's interesting is that the release notes for 8.12.5 shows the following info. How exactly do they keep breaking things with updates? Is there no regression testing? This is basic stuff folks. Even the update process is broken here on the extension.
This is a Safari-only release.
- We’ve fixed an issue that would prevent Autofill from working properly on many websites."
The list does show up, but tapping it (no matter how many times) doesn't autofill the passwords.
This has been around at least 2-3 days now.
Reproducible in
- iPhone, iOS 26.2.1, 1Password for iOS 8.12.5 (81205001)- iPad as well, iPadOS 26.3. Not with me now so don't have the 1Password version info.
OP, I can speak to the MacOS 1Password for Safari Extension, if this doesn't affect you then I apologize in advance. In another thread it was brought up that running the beta or nightly version of the Safari Extension is being tested. I jumped on the issue you speak of was spread to more than just 1password(dot)com's website. I attained the 8.12.6 (Build 81206035) of the MacOS pre-release Safari Extension through TestFlight and so far I've seen significantly reduced issues. The instructions for getting the pre-release Safari Extension under MacOS is linked here: https://support.1password.com/betas/
**Be sure to follow the Uninstall instructions of the production release of the extension before proceeding onto the pre-release version.**
I am seeing this issue in Safari on macOS 26.3.1 and 1Password extension 8.12.4. I am also not able to generate a password in the extension popup.
I have screen recordings of the issue on macOS and iPadOS but I can't upload to this site. I can forward to Support if needed.
I too am having the same issues with the 1Password Safari extension (8.12.5) on Safari (26.3.1) on MacOS (Tahoe 26.3.1). I tried all of the recommended fixes none have worked. However, 1Password appears to work fine in Chrome, Firefox, and Edge on the same computer.
While it may be unrelated, I have noticed that if I open up the 1P Safari extension on a website it does not always recognize the website even though if I click in the username or password windows I get the correct pop up options which don't work.
1P_Dave You have so many App Store 1-star reviews for the Safari extension over the past entire year that I've lost count. The extension DOES NOT WORK RELIABLY and AND THIS IS A RECURRING ISSUE. A hotfix is not enough, you need to re-write from scratch. As an IT professional I no longer recommend your product in a Mac environment due to the terrible user experience that you seemingly have zero interest in fixing. Look at your App Store reviews for crying out loud!
I’ve been a 1Password user since V1.0, and still believe it is the best solution out there. Browser integration and overall operating system integration have always been moving targets, so I tend to give a little grace when these issues crop up.
So, it’s not the fact that this bug exists, or made it through testing, that is frustrating to me. Unless the fix requires a wholesale rewrite, the time to resolution is what I find frustrating. If a longer and more expansive fix is required, per your comment above, then clear communication of a timeline would be helpful.
It is also unfortunate, that this lingering defect is juxtaposed with a pricing increase that ostensibly should mean more resources available to fix such issues.
There is certainly a significant amount of inertia associated with long time users like myself which inoculate to some degree from switching to another password solution, especially one embedded in macOS. That said, relying too much on that inertia is unwise.
I remain a supporter of the product, but would like better communication on this issue
Although still having the same issue on 8.12.4, it does seem to work if you refresh the login page and try again.
Unfortunately, that approach does not work me, although I imagine it could work for some select pages.
I don´t understand why this issue is marked as solved - it isn´t in the current available production version. I don´t want to go for a beta as productive system for a commercial password manager. That´s not what I expect to pay for. The workarounds with Universal Autofill are also not working for me.
Please get this resolved as soon as possible - thanks.
- 1P_Dave
Our team is working to release the fix as soon as possible, I'm sorry for the inconvenience. Marking a post as a solution to a thread doesn't mean that the issue/request itself is fixed or closed. It's a way to highlight the most up-to-date answer for anyone who stumbles onto the thread in the future.
-Dave
Starting a few days ago, either on Safari or Firefox, when I click on a field (for example when login at the bank), I can see the choices available (for example loginuser1, or loginuser2, etc.) but when I click on any of those choices, 1Password doesn't fill the fields. This happens ONLY on certain site, NOT ALL, only 20% approximatively. Never had any issues before
Confirmed. Same issue. Several sites in Safari / Tahoe 26.3.1
Same here. The problem can be see into the login to this site (as stated by others) and also at Cloudflare (and many other sites).
Me too. Happens on this site as well as
https://info.stlmag.com/subscription
Submitted support ticket MIM-23544-585
1Password (8.12.5) suddenly stopped working in Safari. I am able to see the passwords related to the site I am on, but clicking on the password or selecting Auto Fill from the toolbar menu no longer does anything.
I must now manually copy my username and password from the 1Password app into the appropriate fields on the login pages.
I tried restarting my MacBook Pro and reinstalling the 1Password for Safari app/extension (8.12.4). Neither of these resolved the issue.
I can confirm that this is an issue with the 8.12.4 extension. I rolled back to the 8.12.2 extension and it is working correctly. Also ,the 8.12.16 (TestFlight) it is resolved in as well. Only 8.12.4 is having this problem.
Having the same issue as well. Seems to have started with the last update.
I did an update to Nightly and still having the issue.
