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Mike805's avatar
Mike805
New Contributor
2 months ago

MFA for Sophos Home

I can not get MFA to work for Sophos Home. 1Passord fills in the username and password  and then the one-time code.  It then sits and spins until I abort.  Any suggestions?  Has anyone successfully used MFA for Sophos Home? I'm running on MacOS 15.3.1 and Safari 18.3.

macos

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  • Mike805's avatar
    Mike805
    New Contributor
    2 months ago

    I'm using mysophos.com..  All ways to login appear to lead you to that website.  It looks like it is working now. I now allow popups and I turned off ad blockers.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 months ago

    Hey Mike805 I had a though last evening. I was curious which URL you use to try and login. Is it `my.sophos.com` or something else?

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 months ago

    Mike805 

    Yes, it works for me on my personal devices. Same specs you you. Sounds like perhaps an ad-blocker getting in the mix. I only have my ad-blocker at the router level and nothing in Safari on the device itself.  Can you try with any blockers disabled?