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ismago's avatar
ismago
New Contributor
2 months ago

Microsoft Anthenticator

Hola un saludo, no puedo acceder a mi cuenta porque me tengo activada la Autentificación en 2 factores y no puedo acceder a la aplicación Microsoft Anthenticator.
¿Alguna solución?.
Gracias

android

2 Replies

  • ismago's avatar
    ismago
    New Contributor
    2 months ago

    Hello, I can't access my account because I have two-factor authentication enabled, and I can't access the Microsoft Antivirus app.
    Any solution?
    Thank you.

    • 1P_Timothy's avatar
      1P_Timothy
      Icon for Community Manager rankCommunity Manager
      2 months ago

      Hi ismago​, thanks for writing in. I'm sorry to hear you haven't been able to access your account.

      If you can sign into a 1Password app, or on 1Password.com on any of your devices, you can find steps to turn two-factor authentication off in our guide. If you can't sign into 1Password anywhere, you can contact our support team at support@1password.com to see what next-steps are available. Thanks again!

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Hola un saludo, no puedo acceder a mi cuenta porque me tengo activada la Autentificación en 2 factores y no puedo acceder a la aplicación Microsoft Anthenticator.
¿Alguna solución?.
Gracias

","body@stringLength":"206","rawBody":"

Hola un saludo, no puedo acceder a mi cuenta porque me tengo activada la Autentificación en 2 factores y no puedo acceder a la aplicación Microsoft Anthenticator.
¿Alguna solución?.
Gracias

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Gracias","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxNTUzNzEsMTU1Mzcx","node":{"__ref":"ForumReplyMessage:message:155371"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:155370":{"__typename":"Conversation","id":"conversation:155370","solved":false,"topic":{"__ref":"ForumTopicMessage:message:155370"},"lastPostingActivityTime":"2025-05-05T12:04:05.552-07:00","lastPostTime":"2025-05-05T12:04:05.552-07:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:155370":{"__typename":"ModerationData","id":"moderation_data:155370","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:155370_1":{"__typename":"Revision","id":"revision:155370_1","lastEditTime":"2025-04-30T08:54:34.569-07:00"},"CachedAsset:theme:customTheme1-1750925002441":{"__typename":"CachedAsset","id":"theme:customTheme1-1750925002441","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Microsoft Anthenticator","moderationData":{"__ref":"ModerationData:moderation_data:155371"},"body":"

Hello, I can't access my account because I have two-factor authentication enabled, and I can't access the Microsoft Antivirus app.
Any solution?
Thank you.

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Hi ismago​, thanks for writing in. I'm sorry to hear you haven't been able to access your account.

\n

If you can sign into a 1Password app, or on 1Password.com on any of your devices, you can find steps to turn two-factor authentication off in our guide. If you can't sign into 1Password anywhere, you can contact our support team at support@1password.com to see what next-steps are available. Thanks again!

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