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Forum Discussion
Microsoft Anthenticator
Hola un saludo, no puedo acceder a mi cuenta porque me tengo activada la Autentificación en 2 factores y no puedo acceder a la aplicación Microsoft Anthenticator.
¿Alguna solución?.
Gracias
2 Replies
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Hello, I can't access my account because I have two-factor authentication enabled, and I can't access the Microsoft Antivirus app.
Any solution?
Thank you.- 1P_Timothy
Community Manager
Hi ismago, thanks for writing in. I'm sorry to hear you haven't been able to access your account.
If you can sign into a 1Password app, or on 1Password.com on any of your devices, you can find steps to turn two-factor authentication off in our guide. If you can't sign into 1Password anywhere, you can contact our support team at [email protected] to see what next-steps are available. Thanks again!
