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Forum Discussion
73Bruin
1 hour agoNew Contributor
Microsoft Edge Extension repeated failures
I use Microsoft Edge as my main browser. The current browser is Version 148.0.3967.83 (Official build) (64-bit). 1Password is version 8.12.21 and is listed as being up-to-date. Windows 11 is also up-to-date.
I am having a repeating issue where the extension fails. This can happen even overnight when I have simply closed the lid on my laptop (like last night) and then opened it this morning. So its not like a new version of Windows or Edge installed. In fact I have tabs in Edge that are still open. Other apps (e.g. Microsoft Excel and Outlook) are still open as well. Please note, I can bring up the 1Password app but the autofill feature does not really work well with the extension in this failed state.
I have found a workaround that works, which is deleting the extension and then reinstalling it from the Microsoft store. This is getting to be annoying, but I can deal with it. However, my wife is not technically proficient and this is keeping her from migrating to 1Password from Lastpass.
Can you please let me know how I can resolve this problem without using this workaround.
1 Reply
- 73BruinNew Contributor
Please delete this at least for now. I found that simply closing the browser and reopening it, reset the extension to a working condition. I would have sworn that I had tried this previously without it clearing the problem.