Forum Discussion

Ronso's avatar
Ronso
Frequent Contributor
9 months ago
Solved

New Feature "Expiry date" - Where is the alert?

I would like to know if I just don't understand it or if it doesn't work. I have added a date to an item and set an alarm for the day before. But no alarm appears on the day of the alarm?! I can o...
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  • kevin_li's avatar
    kevin_li
    8 months ago

    Hi Ronso,

    I'm sorry that the "alert" is expected only in the item details view or the Watchtower section currently. I understand it might be ignored easily.

    Therefore, I shared your feedback and filed a feature request accordingly for our team to improve the feature. Thank you for bringing it to our attention. 

    -Kevin

mygoodness's avatar
mygoodness
Occasional Contributor
6 months ago

Yes, have to agree, simply posting the alert in WatchTower is not really an alert.  Users have to think/remember to proactively look in WT to find the alert.  Most folks probably don't interact with WT daily. Might as well go to the item in question to see if it's reached the expiration date. 

What we need is a popup, or banner that activates when the expiration date arrives.  That is, no user interaction should be required.

While I do appreciate the attempted improvement, it really needs a bit more work.  Thanks.

Ronso's avatar
Ronso
Frequent Contributor
6 months ago

The Watchtower alerts make it easy for you to stay on top of expiring items and update your credentials and important documents in time, helping you keep your accounts secure and compliant without needing to manually track expiry dates anymore.

that is from the latest blog post. But what if I forgot to look into the Watchtower 😅

We definitely need true Alert 💪