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Finke03
5 months agoOccasional Contributor
New iPad - Account Data already known
Hi, today I configured a new iPad of my wife. I downloaded the 1Password App from the Appstore and selected Login. Than the 1PW App already suggested me the Login of my wife for our Family Accou...
1P_SimonH
Community Manager
5 months agoHi Finke03,
Good question – I can see how that would be concerning. Did you set up the new iPad by using a backup from another iPad that was using 1Password? That's one possibility, but most likely iCloud keychain sync was active while using 1Password in the past and still stored some of your account information.
If you have an account being found in the details stored in iCloud, and you no longer want that account to show in the list of found accounts, you can remove the data from iCloud keychain using a Mac set up with that same Apple ID as follows:
- On the Mac, launch the "Keychain Access" utility that comes with macOS
- In the search box in the upper-right corner of the app, search for "com.agilebits.onepassword.b5Credentials" (without the quotation marks)
- Each search result you see is one account's details that are stored in iCloud Keychain.
You can delete all of those entries if you want to remove all of the account credentials stored in iCloud Keychain (this won't impact the 1Password app or your account); if you only want to remove the one specific set of credentials:
- Double-click on the entry you want to examine
- Tick the "Show password" box at the bottom of the Attributes tab, and enter your macOS user password when prompted
- The contents of the box will show the stored account details - you can click into the box and use the up and down keys on your keyboard to see all of the details
- When you have identified the entry that relates to the specific membership you no longer want to have recorded in iCloud Keychain, delete that one com.agilebits.onepassword.b5Credentials entry
I hope this helps and let me know if you have any questions!
Finke03
5 months agoOccasional Contributor
Hi1P_SimonH ,
thanks for the reply.
No, the iPad has not been restored from a backup and iCloud Keychain has not be enabled during the setup. So it’s definitely surprising that the App already knows all the details. It could be that in the past the iCloud Keychain was temporarily activated, but now it’s everywhere deactivated.
Unfortunately I have no Mac with the configured Apple ID of my wife. Is there some other chance to wipe this out?
regards
Finke