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Finke03's avatar
Finke03
Occasional Contributor
5 months ago

New iPad - Account Data already known

Hi, today I configured a new iPad of my wife. I downloaded the 1Password App from the Appstore and selected Login.  Than the 1PW App already suggested me the Login of my wife for our Family Accou...
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Finke03's avatar
Finke03
Occasional Contributor
5 months ago

Hi1P_SimonH​ ,

thanks for the reply. 
No, the iPad has not been restored from a backup and iCloud Keychain has not be enabled during the setup. So it’s definitely surprising that the App already knows all the details. It could be that in the past the iCloud Keychain was temporarily activated, but now it’s everywhere deactivated. 

Unfortunately I have no Mac with the configured Apple ID of my wife. Is there some other chance to wipe this out? 

regards 

Finke

1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
5 months ago

Hi Finke03,

In my searching, I haven't found a way to access this data besides on a Mac. You might try asking Apple Support if they know of any workarounds? I'm sorry I don't have a solution for you!