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lodaka's avatar
lodaka
Frequent Contributor
2 years ago

MS Edge Extension Prompt

Hello,

I have a computer that uses MS Edge for a browser. It has only one extension installed, which is 1Password. It's been running perfectly fine until this morning when I got a prompt that said:

1Password – Password Manager is turned off
To turn on this extension, please accept the new permissions.
· Modify data you copy and paste
The two options you can click on are: “Accept Permissions” or “Remove”

Since I can confirm that 1Password is the only extension installed, I am inclined to accept the permissions but I am wondering what prompted this message, when it's been working fine for months.

Thank you.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

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A month or so ago I opted into using a Passkey for Coinbase. Passkeys worked great for a while on both desktop and mobile, Recently, I'm unable to sign in on the Android Coinbase app using my Passkey. The message I get is \"the authentication device was not recognized\". Meanwhile the Passkey works fine on the desktop client. Dealing with Coinbase is a nightmare so I'm hoping somebody here has been through the same issue and resolved it. Thanks!

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Android 14
\nBrowser: Not Provided

","body@stringLength":"633","rawBody":"

A month or so ago I opted into using a Passkey for Coinbase. Passkeys worked great for a while on both desktop and mobile, Recently, I'm unable to sign in on the Android Coinbase app using my Passkey. The message I get is \"the authentication device was not recognized\". Meanwhile the Passkey works fine on the desktop client. Dealing with Coinbase is a nightmare so I'm hoping somebody here has been through the same issue and resolved it. Thanks!

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Android 14
\nBrowser: Not Provided

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Passkey for Coinbase Stopped Working on Mobile","moderationData":{"__ref":"ModerationData:moderation_data:47247"},"body":"

Hello thetastybits, thank you for writing in. I'm sorry about the trouble.

\n\n

So that the team can take a closer look at the issue you're experiencing, I’d like to request that you send us some information to mailto:support+forum@1Password.com.

\n\n

With your email, please include the following:

\n\n\n\n

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

\n\n

I look forward to assisting you further.

\n\n

-Evon

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