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jimlongo's avatar
jimlongo
New Contributor
5 months ago

Passkeys, so many clicks

I was under the impression that a biometric sign-in (desktop - fingerprint) would immediately be available.  Instead there's more clicks than it's worth.  I'd be better off just entering the password.

Is there some setting that i'm missing?  This happens to be Chrome that i'm using for Gmail.

 

Finally, one last click.

 

4 Replies

  • Hello jimlongo​! đź‘‹

    Welcome to the community! When and how Google will ask for a passkey depends on how their developers designed the sign-in process. One option that might help is to enable the "Skip password when possible" setting for your Google account. You should be able to find it here: 

    1. Sign in to your Google account and open account settings.
    2. Select Security & sign-in.
    3. Under "How you sign in to Google," turn on Skip password when possible.


    On my end, I'm prompted for my passkey right away and I don't see the password option unless I clikc "Try another way". I hope that helps. 

    -Dave

    • jimlongo's avatar
      jimlongo
      New Contributor

      Thanks, those are the settings I have.

      Maybe because it's a googleWorkspace it's different.

      I just tried with a rarely used personal email account it seems easier.

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator

        jimlongo​ 

        Thanks for the reply. This might be behavior that is configurable by your Google Workspace admin and I recommend reaching out to them. 

        Let me know if I can provide any other information from the 1Password end of things. 

        -Dave

  • KG4ZOW's avatar
    KG4ZOW
    Occasional Contributor

    That looks like a problem with how google designed their login process.

    I've used other web sites (such as `nintendo.com`) where, when I use a passkey to log in, I don't even have to type a username - I just click 1Password's purple "Sign In" button, and two seconds later I'm in.