Forum Discussion

mikemasin's avatar
mikemasin
New Contributor
11 days ago

Persistent restart to update

I just uninstalled the stable version and installed the 8.10.80 beta.  When 1P launches it prompts to restart but the link isn't active. (Later dismisses the message.)  About shows this (and restart isn't active.)

Thanks.

 

betas
windows

3 Replies

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hi mikemasin​ and xazac​,

    Sorry for this annoyance! Have you restarted your computers since this started appearing? If you've tried that and it's still appearing, I'd like to ask you to create a diagnostics report from 

    1Password: Send a diagnostics report (Windows)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread
    • Your forum username


    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    • mikemasin's avatar
      mikemasin
      New Contributor
      4 days ago

      I'm a serial rebooter, report emailed. 

      #UFQ-47852-722

      Thanks.

  • xazac's avatar
    xazac
    Occasional Contributor
    11 days ago

    Same issue here, but my version is already the latest one.

    Please, fix it, thanks.

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I just uninstalled the stable version and installed the 8.10.80 beta.  When 1P launches it prompts to restart but the link isn't active. (Later dismisses the message.)  About shows this (and restart isn't active.)

Thanks.

 

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I just uninstalled the stable version and installed the 8.10.80 beta.  When 1P launches it prompts to restart but the link isn't active. (Later dismisses the message.)  About shows this (and restart isn't active.)

Thanks.

 

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Persistent restart to update","moderationData":{"__ref":"ModerationData:moderation_data:157258"},"body":"

Hi mikemasin​ and xazac​,

Sorry for this annoyance! Have you restarted your computers since this started appearing? If you've tried that and it's still appearing, I'd like to ask you to create a diagnostics report from 

\n

1Password: Send a diagnostics report (Windows)

\n

Attach the diagnostics to an email message addressed to support@1password.com

\n

With your email please include:

\n\n


You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

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I'm a serial rebooter, report emailed. 

#UFQ-47852-722

Thanks.

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Same issue here, but my version is already the latest one.

Please, fix it, thanks.

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