Forum Discussion

shipdriver's avatar
shipdriver
Frequent Contributor
2 months ago

Questions regarding spyware and protecting my account

I have been having chrome and think or swim crashes. May be due to high ram utilzation of 92% (I have 16GB Ram) so Dell gave me a tuneup and found Spyware (no details). If they have my vault passwo...
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watchtower
windows
1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
2 months ago

Hi shipdriver,

That sounds like quite the stressful ordeal you've had to go through!
 
Based on what you described, I would email support@1password.com. They can provide the steps we recommend for situations like this, plus they'll be able to go over account details with you that we can't do in a public forum.