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donileo's avatar
donileo
Occasional Contributor
13 days ago

Quick Access Not Working

So I am on 1Password for Mac 8.10.70 (81070026) and Quick Access which I have set to open via Shift + Cmd + Space is just not working at all. It was working previously, maybe last build? but not anymore. I am on MacOS Sequoia 15.4.

9 Replies

  • Hello donileo! 👋

    I'm sorry that Quick Access isn't working on your Mac. I'm not able to reproduce the issue here on my end, can you check to make sure that your Quick Access keyboard shortcut hasn't been changed? Follow these steps:

    1. Open and unlock 1Password for Mac.
    2. Click on 1Password next to the  in the menu bar.
    3. Click Settings.
    4. Check to make sure that Quick Access is still set to Shift-Command-Spacebar under Keyboard Shortcuts.


    If it's already properly set, can you restart your Mac to see if that gets things working? Let me know if you still see the issue. 

    -Dave

     

    • donileo's avatar
      donileo
      Occasional Contributor

      Hi 1P_Dave. Yes under 1Password Settings Quick Access is set to Shift-Command-Spacebar. Restarting my mac does not resolve the issue. I killed as many apps as possible on my mac as well and still not working.

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator

        donileo 

        Thank for the reply. If you temporarily set the shortcut to something else then are you able to use the new shortcut to open Quick Access? If you can then it is possible that another app might be using Shift-Command-Spacebar and conflicting with 1Password? 

        You can try to rule out other apps by booting into Safe Mode (where most third-party apps won't load) and opening 1Password. Then try to use Shift-Command-Spacebar there: Start up your Mac in safe mode

        Let me know how that goes. 

        -Dave

  • donileo's avatar
    donileo
    Occasional Contributor

    That sounds like autofill. I am talking about Quick Access. Its a command that is used to quickly display a mini search interface in 1password upon which the item you select is shown in the main 1Password interface.

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator

      MrUserGuy 

      I've replied to your post about AutoFill over in the other thread. Let's continue the discussion there

      -Dave

    • MrUserGuy's avatar
      MrUserGuy
      New Contributor

      Thanks for the clarification.. Yes, two different things.. Autofill is also intermittently broken.

  • MrUserGuy's avatar
    MrUserGuy
    New Contributor

    If you are referring to AutoFill on websites/forms using 1Password for Safari, mine is also now broken.. Has worked fine for years but it stopped working correctly after either the Sequoia 15.4 update, or the last 1Password for Safari update, not sure which.