Secure Desktop not Working

Yes my Settings are for Beta. It is no big deal. I'll watch it for a few weeks and see if it occurs again.

Hi Andrew42! Thanks for the additional details about the trouble you're running into with Secure Desktop. This sounds like a known issue we're looking into at the moment, and I've added you to the list of impacted customers.

ref: dev/core/core#11570

I'm sorry to hear that you had to manually update to 8.9.6 even though you've checked the option to install updates automatically. If you open the app and take a look under ⋮ > Settings > Advanced, is the dropdown menu for release channel set to Beta?

Black screen. I get over this by going to Task Manager and cancelling the two 1Password listings in Background Processes. On Exit I am returned my Home screen where the short cut to invoke 1P no longer works but I can log in via the app or the browser extension secure desktop doesn't even bring me a black screen. just nothing. To try and get into Secure Desktop I have to reboot entirely.

By the way I have updated manually to 8.9.6. I have checked to be updated automatically but that clearly is also not working, for me at least.

Hi Andrew42, thanks for getting back to us! We released a Production update on September 7th, which would line up with your initial post. I'm glad to hear that you're now on Beta 8.9.6-11 and Secure Desktop is available again. Could you provide any details about what happens when Secure Desktop isn't working properly?

Thank you GreyM1P. My version # is 80906011 on the Beta channel. Opening on a secure desktop is back even though it is extremely temperamental. I wrote my comment 12 days ago. It seems to me that 1P probably issued a new definitive version to which we were all automatically updated. This definitve version did not have Secure Desktop. Now I'm back to a Beta version, the Secure Desktop is back and works properly about every third time. It is sad that such a basic security feature was not included both when 1P8 was launched and even now, months later.

Hi Andrew42

Could you confirm which version of 1Password you're using? Here's what to find out:

1. Open and unlock 1Password.
2. Click the ⋮ menu > Settings...
3. On the About tab, look for the version number. The 8-digit number starting with 8 is the most useful one as it tells us the exact build.

I look forward to hearing from you so we can help you out. :)

— Grey