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Forum Discussion
Show locked vaults in quick access even when one is unlocked
I have 1password personal and 1password for business through work. I am signed into both accounts on my machine.
Recently my work changed to using Google to unlock the vault instead of the password.
Since doing so I have become frustrated using 1password quick access, often not finding entries. I realised that the reason for this is when you open quick access you get asked to Enter your password or Sign in with Google, which one you do obviously unlocks the appropriate vault, but once you do that the other vault stays locked and there is no way to unlock it from quick access (or even see that it is locked), you have to open the app and then either go to accounts > unlock or unlock on the left hand side. It completely breaks the previously very user friendly flow
I have set a shortcut to open the main app but it's still a huge step down from the previous experience
4 Replies
There, just happened now. Locked my computer, when I unlocked it VScode wanted to install an update so I launched auto fill and it asked me to unlock with my Apple Watch, which is did but the credentials for the machine did not show up, so I opened 1password and my personal vault is still locked and just the computer vault is unlocked
- 1P_Dave
Moderator
Hello REBELinBLUE​! 👋
I'm sorry that you're running into an issue when using multiple accounts on your work Mac. 1Password will indeed only unlock the specific account whose account password (or identity provider) you used to unlock the app.
Are you able to turn on Touch ID or Apple Watch unlock for 1Password on that Mac? When you use Touch ID or your Apple Watch to unlock 1Password, all accounts will be unlocked at the same time:
Let me know if either option isn't available and I can pass your feedback along to the team internally.-Dave
Sorry I should have said, I do have Apple Watch unlock enabled, the problem is, you obviously need to authenticate fully occasionally (although now I am wondering why I get it so often when I have it set to 30 days.... will have to look into that) but even so is no cue from the quick search UI that you have vaults that are locked or any way to trigger unlocking them
Exactly like this, in this situation there is no way to unlock both vaults without first launching the main 1password application, so what normally happens is the one I want to use at the time is unlocked, I forget about it and then get frustrated a little while later when I can't find the credential I need
