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Anonymous's avatar
Anonymous
5 years ago

Signing in to CalyxOS. using 1password.com. Scan QR code + masterpass and it spins indefinitely.

Setting up a new phone with CalyxOS. Already have 1password.com. I went to launch 1Password on the new phone (Pixel4). Scanned QR code and entered master password. The application spins indefinitely. It says "Please wait while 1password sets up your account." I have been hitting this issue for 3-4 days :( I've tried over a dozen times. Would love support in getting this setup. I feel like I can't use the device without 1password. Much appreciation for assistance.

Note: when I look at app info I see permissions include: Camera

1Password Version: 7.7.7
Extension Version: Not Provided
OS Version: CalyxOS 2.8.0
Referrer: forum-search:https://1password.community/search?Search=calyxos

android

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  • Anonymous's avatar
    Anonymous
    5 years ago

    Tried again today for 19 min... no luck.

  • Anonymous's avatar
    Anonymous
    5 years ago

    Contingency plan is to switch one of the KeePass products. One of the reasons I got onboard with 1Password was due to reviews suggestion good customer support. If anyone has suggestions as to the best way to find that good customer support, suggestions appreciated.

  • Anonymous's avatar
    Anonymous
    5 years ago

    Tried again today for 20 min... no luck.

  • Anonymous's avatar
    Anonymous
    5 years ago

    I am having the same exact problem. Also on CalyxOS 2.8.0 on a Pixel 4a. Downloaded via Aurora Store. I have also reinstalled and rebooted.

  • Anonymous's avatar
    Anonymous
    5 years ago

    To clarify. The steps I have taken:
    1. Add account based on 1password.com
    2. Scan QR code
    3. Enter master password
    4. Blue circle spins... indefinitely... >20 min

    If I press < arrow, I get message: "Please wait 1Password configures your account."

    I've deleted and reinstalled 3+ times. I've tried over a dozen times over the span of 3+ days.