Forum Discussion

rik808's avatar
rik808
New Contributor
1 month ago

Software Licenses item icon intermittently blank/grey when new/editing

Hi

On 1Password 8.11.20 desktop app macOS, when I create, edit or duplicate a "Software Licenses" item, the icon intermittently "switches" between the default icon (blue with gear and tick) and a blank/grey icon. This occurs when I edit the Title field of the item.

For example, if I create a new Software Licenses item, the "New Item" popup window shows a new item with the title field populated with the text "Software License" and the correct default icon. When I delete this text and start typing something e.g. "abc123", when I get to the "3" or start backspacing, the default icon disappears and is replaced by a blank/grey icon. Then if I continue editing the title, the icon flips between the default and the blank one every few keystrokes. If I save the new item when the icon is blank, the saved item appears with the correct default icon. Weird.

So why is this a problem? 1. It appears that in the past the behaviour was different - the Software Licenses item was saved with a blank icon. So I have a very long list of Software Licences that have a blank icon that requires manual change. 2. I am not confident in the current inconsistent behaviour, so I may be creating items with the same issue.

Note that I have "Show app and website icons" ticked.

Any ideas? Is there a way to bulk update the existing Software Licenses items with the blank/grey icon to the correct icon? Thanks.

No RepliesBe the first to reply