Support Needed - Update Broke Browser Extension
I'm super frustrated with 1Password today....bear with me, this is long.
I really dislike the auto-generated 'suggested' passwords the browser extension provides. I sometimes need 1-time use temporary passwords for work, and the suggested ones are too long. Therefore, I often will open up the full app, create a new login item, generate a password, copy it, cancel out of login item creation, "don't save"...this process sucks. I read on a forum post that newer versions of 1P may allow them to be shortened.
I updated 1P to the latest version. Now my browser extension isn't working. Clicking the 1P logo at the top of Safari does nothing. When on a site with a login, I see the 1P logo in the form, and a box with a blue 'Unlock 1Passsword' button pops up; it also does nothing. I've tried restarting 1P and Safari to no avail.
^ This is the main reason for me contacting support.
Also unrelated but annoying:
I logged into the 1P site to request help. I clicked on the email option for support. I filled out the form but received no email confirmation. I'm really not sure if it went through. Looking more closely, I saw that my 1P login did not carry over into the email form.
Therefore, I went to make a Community post. I also see that my login does not carry over here. I'm required to create a new login, separate from my 1Password account. So 1Password requires me to create a separate set of credentials to obtain support. (Oh, the irony.)
After filling in the form to create a new login for support, my browser automatically redirects and tells me 'Permission Problem: You don't have permission to do that. You need to confirm your email address...' First of all, I didn't try to do anything; it was automatic. I get that I have to confirm my email, but this has been a crappy experience from the start.
1Password Version: 7.8.8
Extension Version: Not Provided
OS Version: Big Sur 11.6
