Syncing Problems

Hello @klausblume! 👋

I'm sorry to hear that you're not seeing the same items on all of your devices. You mentioned that you have a 1Password account, do you see all of your items when you log in to your 1Password account on 1Password.com (in the browser, not the app)?

If you don't then do you see an older standalone "Primary" vault on any of your devices? You can check for a Primary vault on your Mac by doing the following (these instructions are only for 1Password 7, 1Password 8 doesn't support Primary vaults):

1. Open and unlock 1Password for Mac.
2. Click on the Vaults option in the menu bar at the top of your screen.
3. Click on Switch to Vault.
4. Do you see a Primary vault listed?

You can check for a Primary vault on your iPhone by doing the following:

1. Open and unlock 1Password on your iPhone.
2. Tap on Categories.
3. Tap on the vault icon in the top left corner of the screen.
4. Do you see a Primary vault listed?

I look forward to hearing from you. 🙂