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Forum Discussion
Anonymous
3 years agoSyncing Problems
All the answers I found were a bit dated, so I think a new run at it might be helpful.
iPhone 13 iOS 15.5
iPad mini iOS 15.5
MacBook Air, M1 chip, macOS 12
My iPhone has the most complete iPa...
1P_Tommy
Moderator
3 years ago@klausblume
I'd like to ask you to create a diagnostics report from each of your devices:
Sending Diagnostics Reports
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
klausblume A link to this thread:
https://1password.community/discussion/131441/syncing-problems#latestPlease do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
- Send the first report and you'll get the automated reply with that support id. Add that support id including the square brackets to the subject line of the additional submissions. If you use the same email for your submissions it will help greatly.