Forum Discussion

Former Member's avatar
Former Member
4 years ago

Syncing Problems

All the answers I found were a bit dated, so I think a new run at it might be helpful. iPhone 13 iOS 15.5 iPad mini iOS 15.5 MacBook Air, M1 chip, macOS 12 My iPhone has the most complete iPa...
ios
macos
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
4 years ago

@cuencanerd

Thanks for checking that. Are you using a VPN or proxy, or anything similar, on your iPhone? If so, try turning it off, opening and unlocking 1Password and waiting a minute or two with 1Password open to see if the changes sync to 1Password.com.

If you're not, or you're still having trouble, I'd like to ask you to create a diagnostics report from your iPhone:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

⚠️ Don't post your diagnostics report here.

With your email, please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!