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lengotengo's avatar
lengotengo
New Contributor
2 years ago

Q - What exactly happens when we unlock an already trusted app with a passkey?

I was wondering.

When we unlock an installed app, let's say 1Password on the browser on ChromeOS, we have to log in again with a passkey.

I suppose this is necessary to get again the key to the vault itself, be it from our system or from your system.

(I will call this key the master key, forgive me if it is wrong.)

The question is: when unlocking the 1Password app with a passkey, is there (a) new a handshake with the server for security purposes, so it is not necessary to store an obfuscated master key on the system, or (b) the passkey handshake is done locally, just "unmasking" the master key stored on the device?

Thank you.

1Password Version: Not Provided
Extension Version: 2.18.1
OS Version: ChromeOS 119.0.6045.212
Browser: Chrome

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello lengotengo! 👋

    Thank you for the questions! Our Security Design white paper goes into detail about how passkey unlock works both during the initial authentication process and for subsequent unlocking of the 1Password app. Please see Unlock with a passkey or single sign-on on pages 42 to 48 and Device keys used with passkey and single sign-on unlock on pages 80 to 81:

    Let me know if you have any questions after giving that a look. 🙂

    -Dave

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I have attempted to install 1Password 8 on my new Lenovo ThinkPad P16V with Windows 11 pro. It does not install. I saw other posts on this forum stating to start in safe mode with networking enabled. I have been able to restart in that mode after encountering errors with starting in SafeMode with only a PIN created to login to Windows 11, which is known problem. I added alternative means to login and was able to get to the c: prompt. I have no idea what to do after that to install the .exe file. Any help would be appreciated.

\n\n
\n\n

1Password Version: 8.10.36
\nExtension Version: 2.26.1
\nOS Version: Windows 11Pro
\nBrowser: Chrome

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I have attempted to install 1Password 8 on my new Lenovo ThinkPad P16V with Windows 11 pro. It does not install. I saw other posts on this forum stating to start in safe mode with networking enabled. I have been able to restart in that mode after encountering errors with starting in SafeMode with only a PIN created to login to Windows 11, which is known problem. I added alternative means to login and was able to get to the c: prompt. I have no idea what to do after that to install the .exe file. Any help would be appreciated.

\n\n
\n\n

1Password Version: 8.10.36
\nExtension Version: 2.26.1
\nOS Version: Windows 11Pro
\nBrowser: Chrome

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The 1Password for Windows installer does not install on Windows 11Pro on my Lenovo ThinkPad P16V","moderationData":{"__ref":"ModerationData:moderation_data:134507"},"body":"

KDESROC

\n\n

Thank you for posting the Support ID! One of my colleagues will reply to you via email as soon as they've finished reviewing your logs. Please continue the conversation there. 🙂

\n\n

To prevent duplication of efforts, I'm closing this thread.

\n\n

-Dave

\n\n

ref: VXF-47897-629

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1P_Gem the support ticket ID is VXF-47897-629

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Hi KDESROC! Could you email in to support+forum@1password.com with some logs from 1Password's installation directory so we can look into this further?

\n\n
    \n
  1. Open the Start Menu, paste this code into the search field, and press Enter: %LOCALAPPDATA%\\1Password
    2. \n
  2. Once you've navigated to this location, right-click the Logs folder, click Copy, and paste a copy of that folder onto your desktop.
    3. \n
  3. Right-click the folder on your desktop, click Send To, then Zipped folder.
    4. \n
  4. Attach this to your email to support.
    5. \n
\n\n

With your email please include:

\n\n\n\n

Once you get a response with a Support ID, please post that number here so we can connect the dots. Thanks!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-07-26T06:07:52.000-07:00","lastPublishTime":"2024-07-26T06:07:52.000-07:00","metrics":{"__typename":"MessageMetrics","views":2},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:134504":{"__typename":"ModerationData","id":"moderation_data:134504","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:134504":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:8071"},"id":"message:134504","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:134502/message:134504","revisionNum":1,"uid":134504,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:134502"},"conversation":{"__ref":"Conversation:conversation:134502"},"subject":"Re: The 1Password for Windows installer does not install on Windows 11Pro on my Lenovo ThinkPad P16V","moderationData":{"__ref":"ModerationData:moderation_data:134504"},"body":"

Hi 1P_Dave

\n\n

There is no error message. The installer just closes.

\n\n

Thanks

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Hello KDESROC! 👋

\n\n

I'm sorry that you're running into trouble when installing 1Password for Windows on your ThinkPad. Can you tell me a little more about what you're seeing when the installation fails?

\n\n

For example, do you see an error message? Or does the installer just close without any errors?

\n\n

I look forward to hearing from you.

\n\n

-Dave

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