Forum Discussion

Occasional Contributor

4 years ago

Watchtower: Visibility on the items

Hello there,

I would like to give you feedback on the "new" watchtower UI. Comparing to the previous state, I really miss the visibility on the watchtower "problems" in the main window. In the previous versions, when the watchtower categories were in the sidebar with number of items with it, it was super easy to just glance over it and see if there is any "issue" that needs my attention.

Now, in order to get for example expiring items, you need to click on the watchtower option, wait for the report to "generate", and then find potential problems. That is a lot of steps. And it actually caused some of my certificates to expire just because I was relying on better visibility and haven't checked the report manually (yes, that's on me, but still frustrating, never happened with previous versions).

Is there any plan to make the items visible in the sidebar as we have that previously? I believe that would be an awesome feature to have and would save me (and hopefully not only me) a lot of frustration 🙂

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

1 Reply

1P_Ben
1Password Team
4 years ago
Hi ondrejfuhrer

I'm not aware of any specific plans regarding additional Watchtower-related entries in the sidebar, but I know there has been some discussion on making these flags more visible. I'll be happy to add your comments to those discussions. :+1:

Thank you for the feedback!

Ben

ref: dev/projects/customer-feature-requests#157

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I'm on a mac mini M1 with an apple touch ID keyboard using Sequoia 15.3.2. The touch ID works on my keyboard (for mac sign in and out) but I can't seem to figure out how to enable it to work with 1password. I'm on the latest 1password for mac v8.10.68.

Anyone else experience this and know how to make this work?

","body@stringLength":"707","rawBody":"

Anyone else experience this and know how to make this work?

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I'm on the latest 1password for mac v8.10.68. 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Touch ID disabled","moderationData":{"__ref":"ModerationData:moderation_data:153495"},"body":"

Didn't work but I've emailed you with diagnostics report.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"59","kudosSumWeight":0,"postTime":"2025-03-21T05:27:24.646-07:00","lastPublishTime":"2025-03-21T05:27:24.646-07:00","metrics":{"__typename":"MessageMetrics","views":50},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwzfDM5OjB8aW50LDE1MzQ5NywxNTM0OTc","node":{"__ref":"ForumReplyMessage:message:153497"}}]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:153497":{"__typename":"ModerationData","id":"moderation_data:153497","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:153497":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:153497","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:153371/message:153497","revisionNum":1,"uid":153497,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumReplyMessage:message:153495"},"conversation":{"__ref":"Conversation:conversation:153371"},"subject":"Re: Touch ID disabled","moderationData":{"__ref":"ModerationData:moderation_data:153497"},"body":"

chops

Thank you for sending in the diagnostics report! I've just sent you a reply via email, let's continue the conversation there.

-Dave

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Hello chops! 👋

I'm sorry that you're unable to turn on Touch ID unlock for 1Password. Try the following steps:

Completely turn off your Mac and then turn it on to restart it. (Don't skip this step.)
Open and unlock 1Password for Mac.
Choose Apple menu  > System Settings, then click Touch ID & Password.
Turn off all of the features, then turn all of them back on again.
Go back to 1Password and choose 1Password > Settings from the menu bar.
Click the Security icon, then turn on \"Touch ID\".
Lock 1Password by choosing 1Password > Lock from the menu bar.
Now try unlocking 1Password using Touch ID.

If that doesn't work then I'd like to ask you to create a diagnostics report from your Mac:

Send a diagnostics report (Mac)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

A link to this thread: https://www.1password.community/discussions/1password/touch-id-disabled/153371
Your forum username: Chops

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

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