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prime's avatar
prime
Dedicated Contributor
6 months ago

Re: Request: Turn off username guessing in the apps [RESOLVED]

Ben funny, as I saw the notification for this, my mom called me and it ended up being the same issue. She made 2 new accounts in the last few days and couldn’t figure out why she couldn’t get into them. After troubleshooting, she saw it was the wrong email address.
1P_Dave please have the option to turn this off. I don’t need my mom having issues and being locked out of her accounts.

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I'm trying to claim the 1Password Student Pack offer, but I'm getting the error: \"It looks like you aren't eligible for this promotion. You must be enrolled in the Pack. Please try again, contact support, or go back to 1Password.\" I do have the student service. I've attached a screenshot.

 

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I'm trying to claim the 1Password Student Pack offer, but I'm getting the error: \"It looks like you aren't eligible for this promotion. You must be enrolled in the Pack. Please try again, contact support, or go back to 1Password.\" I do have the student service. I've attached a screenshot.

 

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Unable to claim the student pack!","moderationData":{"__ref":"ModerationData:moderation_data:155633"},"body":"

Hi 1P_Timothy​  !

Yes, it seems you didn't have the student pack activated yet. I apologize.

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No problem jmendzr​! Thanks for the update.

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Hi jmendzr​, thanks for joining the community! 

\n

Could you double check that you're a member of GitHub Global Campus and that you’ve also signed up for the GitHub Student Developer Pack. Missing those can be the cause of the ineligibility message. If you're still not able to claim the student pack, you can get in contact with the support team at support@1password.com to help take a closer look. Thanks again!

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