Unable to upgrade my Windows 10 machine to 1password 8

Hey @muddauber, our team has located your ticket and sent out an email reply. Thanks!

Ali

ref: HGZ-83878-764

Hi @muddauber, you can reach us at the following email address: support+windows@1password.com, or from our support page.

Please provide a valid email address

Hi @muddauber, in that case just send us an email without the diagnostics attached and we can go from there.

Attaching it to email file Diagnostics for 1Password v7.9.828 1652111505.opdiagnostics
Does not accept the file to upload

Hi @muddauber, are you experiencing an issue generating the report or attaching it to an email?

Unable to attach diagnostic report

Hey @muddauber, thanks for reaching out. I'm sorry to hear you're experiencing an issue accessing your account using 1Password 8 on your Windows 10 machine.

To investigate further, I'd like to ask you to create a diagnostics report from your Windows 10 PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+windows@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/129573/unable-to-upgrade-my-windows-10-machine-to-1password-8#latest
• Your forum username: muddauber

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

Ali