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Forum Discussion
timbo2
7 days agoNew Contributor
Universal Autofill not working on Mac apps after update to Version 8.12.21
Universal Autofill has stopped working on my Mac Studio. When I enter ⌘+\, Quick Access comes up, but then when I select an entry it doesn't actually fill. It stopped working after upgrading to ver 8.12.21 this morning. Any suggestions?
Thanks
Hello folks,
Our development team has identified an issue where 1Password's Universal Autofill feature would fail to fill login credentials in certain macOS apps. Our team has identified the cause and has released a fix in the latest version of 1Password for Mac, please follow the step in our guide to update 1Password to the latest version (8.12.21-4):
If you're still unable to fill your login credentials after updating, please create a new post and the team and I will be happy to help further.We sincerely apologize for the inconvenience and appreciate your patience while we worked to resolve this issue.
-Dave
23 Replies
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- 1P_Dave
Moderator
Hello folks,
Our development team has identified an issue where 1Password's Universal Autofill feature would fail to fill login credentials in certain macOS apps. Our team has identified the cause and has released a fix in the latest version of 1Password for Mac, please follow the step in our guide to update 1Password to the latest version (8.12.21-4):
If you're still unable to fill your login credentials after updating, please create a new post and the team and I will be happy to help further.We sincerely apologize for the inconvenience and appreciate your patience while we worked to resolve this issue.
-Dave
- Mark_SealeyDedicated Contributor
Many thanks, Dave and team. Things happen. As always, you worked hard to fix this one, and it is greatly appreciated!
- timbo2New Contributor
Thanks Dave, works fine now after updating. Appreciate the quick fix.
- bcreaneNew Member
As mentioned previously, breaking auto-fill on MacOS is a big deal. Rather than leaving it up to me to diagnose and then search for community issues, and then follow multiple closed/duplicate issues to this parent issue, please consider updating https://status.1password.com/ with an acknowledgement. I understand this is a holiday weekend in the US and cutting an emergency release requires time, but acknowledging the issue publicly goes a long way towards being respectful of your paying customers.
- GillesDedicated Contributor
it is working with
1Password for Mac 8.12.24 81224017
available in nightly build
- DanielSpanielNew Member
Thanks for the heads-up Gilles. I confirm the same after installing the update.
1Password for Mac 8.12.24 (81224017)
- DanielSpanielNew Member
Likewise - also experiencing the same auto-fill issues. I agree with Gilles suggestion that an update (downdate?) to the previous working version should occur until a fix has been made. I appreciate the work-around suggestions and came to the copy/paste conclusions independently before contacting support who informed that this wasn't a client side issue. I don't use any browser extensions and heavily lean on auto-fill. Anyway, if the fix is not imminent a prior version fix would be greatly appreciated.
- PleonasmDedicated Contributor
It is astonishing that 1Password released a version of the product containing this error. I encourage 1Password to use this situation as a learning opportunity, by conducting a thorough internal review of how the quality assurance processes failed and how they may be improved to ensure that customers' experiences with the product are free of defects.
- 1P_Dave
Moderator
Our developers are actively working on getting a fix released and I'm sorry for the continued disruption. Marking a post as a solution to a thread doesn't mean that the issue/request itself is solved or closed. It's a way to highlight and pin the most up-to-date answer for anyone who stumbles onto the thread in the future so that they don't have to read through the entire thread in order to find the latest update.
-Dave
- GillesDedicated Contributor
Why don't you delete that update and force and "update" to the previous version which worked fine
Even if I use my back up to get the previous version, it will not stick and update immediately to the faulty update you just issued two days ago
- julianNew Member
Hi folks,
having the same issue I'm also interested to know when this will be fixed.
I tried latest beta 8.12.22-15 with no luck.So for the moment I went back to 1Password for Mac 8.12.12 (81212044) from my Time Machine Backup and immediately Autofill went back to work.
Of course I stopped automatic updates until this is fixed.
Best,
Julian
===
Setup: 1Password 8.12.21 (81221001), macOS 15.7.7 (24G720) on Intel Mac, Safari 26.5 — Safari Extension disabled.- GillesDedicated Contributor
I went back to 1Password for Mac 8.12.12 (81212044)
thanks for the tip, just oping it does not update itself ( even If I deselect automatic updates)
ANd certainly hope that Agile makes this a hight priority as for a Password Manager not to fill in passwords is very very bad
- Mark_SealeyDedicated Contributor
Same here: Cmnd+\ does not work with 8.12.21 on 26.5 with SEE Finance 3. Not even Quick Access
Have tried restarting, taking out and re-adding etc. Nothing.
Good luck with a fix!
- GillesDedicated Contributor
Quite a bug !!!!
I filed a problème report, and never got that type of answer, so thanks Dave
I installed beta, so I hope the problem will be solved quicker on the beta channel
- OAWSuper Contributor
Just chiming in to say that I'm experiencing this issue as well.