Forum Discussion

marcar82's avatar
marcar82
New Contributor
5 years ago

Username cannot be filled on Android Chrome in a specific website, but it works in every pc browsers

Hi I have a problem with a login form only from a mobile phone browser, 1P does not autocomplete the username; it work from a PC with the same url and 1P account (tried it with both Windows and MA...
android
Anonymous's avatar
Anonymous
5 years ago

Hi marcar82,

I'm sorry to hear you're having trouble filling. Would you mind doing some tests to help pinpoint what the issue could be?

  1. Adjust your 1Password on Android filling settings (Settings > Autofill) to only have Autofill enabled
  2. Try filling into the the url you're having trouble with and report the result
  3. Now adjust your filling settings to only have Accessibility enabled
  4. Try filling into the the same url again and report the result
  5. Now enable both Autofill and Accessibility
  6. Try filling into the the same url again and report the result

Preet