Where is 2.5.0 for Safari?

Hi @joe121, I'm sorry that you've encountered these issues. We definitely want you to have a smooth experience on Safari!

When contacting support I am ask to send diagnose report, console log. Guys, it's not on me to fix a product that wasn't broken on Version 7.

I can really understand where you're coming from. The reason we ask for this kind of information is because we need to have some way to determine what the problem is, so that we can expedite a solution for you (or in the case of bug fixes, we need to narrow down the specific aspect of the app that needs to be improved by our developers). While we recognize that this involves time on your part, we really do our best to get to the bottom of the issue as quickly as possible so you get on with your day.

Again, we are in no way putting Safari or the Mac ecosystem second, and there are lots of updates to come. If you're still encountering issues, do let me know and our team will be happy to jump in and assist. Including the ticket ID (which looks like this: [#AAA-12345-123]) can help us ensure we have all the info in one place and that your questions get answered.