kpbrin
23 days agoNew Contributor
Windows 11 app won't open
I've been a long user of 1password and love it. However, suddenly, the Windows 11 app won't open. The browser extensions for Firefox and Edge work properly, but if I try to launch Windows 11 from the start menu or by right clicking "open" in the task bar icon, nothing happens. I've tried to correct this by deleting the app and re-installing it--no luck. And I've turned of hardware acceleration from the mini-app. Please help!
I'm glad that this is not a constant issue. Support sent to me via email to do the following and so far, it has been stable:
- Right click on 1Pass in the system try and open Settings (or get there through the app)
- Click Advanced
- UNCHECK - Use Hardware Acceleration
So far, so good... :D