"Your saved data appears to be newer than this version of 1Password can use."

snozdop

I'm sorry for the confusion. The article that you linked to describes how to reset the app using the "Reset 1Password" button found in 1Password > Settings > Advanced. Once you've reset 1Password using that button you'll see a backup of your database in the location mentioned with the following format: 1password_xxxxxxxxxx_v8.xx.xx.sqlite which you can remove by using the steps in the article if you wish.

In this situation, it's not possible to use the "Reset 1Password" button since the 1Password app can't be opened at all and that article's steps won't apply here. I recommend anyone else affected by this issue use the steps in my reply here.

-Dave

I tried to follow a different set of instructions to start over here:

https://support.1password.com/cs/starting-over/

However, they didn't match up with what files I had in my Library folder. Are those instruction out-of-date, or just wrong? Maybe they need amending or that page redirecting to the correct instructions as I found those via a Google search.

Hello folks,

Our developers are aware of of an issue where the nightly version of 1Password isn't able to open because of a database schema change. To get 1Password working again please follow these steps:

1. Make sure that you have a copy of your Emergency Kit and are signed into your 1Password account on another device to avoid being locked out of your account. If you don't have another device where you're signed into your 1Password account then please reach out to support@1Password.com and do not proceed further to avoid being locked out of your account.
2. Manually remove your 1Password data from your device by following the steps under the "To remove your 1Password data" section:
3. For Mac: https://support.1password.com/uninstall-1password/#to-remove-your-1password-data-mac
4. For Windows: https://support.1password.com/uninstall-1password/#to-remove-your-1password-data-windows
5. Open the 1Password app and follow the prompts to add your account back to the app.

Let me know if you run into any issues. I'm sorry for the inconvenience.

-Dave

I was able to follow these instructions and then get the production version of 1Password for Mac, and it is working.

Same here.

Tried the beta 8.10.46-1 as well as the nightly 8.10.46-21 with same result. Can't get into my 1Password data at all, even through the browser extension. Not good.

UPDATE 1: I can't follow the instructions here to start over because I can't access the Reset 1Password option inside the app because clicking OK in the above dialog just quits the app.

The developers need to cater for this situation and allow you to reset the app.

UPDATE 2: Tried to follow the "To delete the backup of your data" from the above instructions page, but there was no 1password_xxxxxxxxxx_v8.xx.xx.sqlite file to delete. Instead I had the following files:


1password_resources.sqlite
1password_resources.sqlite-shm
1password_resources.sqlite-wal
1password.sqlite


I deleted those files and restarted 1Password and it allowed me to re-login to my account and get up and running again using the latest nightly 8.10.46-21.

Phew!