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1pass always disconnected
I use windows 11 + firefox. I start to get this problem some days ago. My browser extension app start to malfunction (not saving new login and not showing recent saved login). I notice the disconnect icon on the app. I tried to uninstall and reinstall both the app and the extension (and try the extension on chrome too) with not effect. I don't know if relevant but my new provider give my ipv6 (and i use pihole in my system but no domain was blocked when i try to reconnect) please help
Didn't get discount as a new user
Hi there I just created an account and still under the 14 days free period. I would like to subscribe for the Families Plan and everything showing that I'll save 40% but when I am up to the payment page it requires me to agree to pay the $79.07 USD. How can I confirm the 40% off discount will apply as it requires me to agree on the full price without discount??? Thanks Mike
Merging Duplicates
I know that the general response is to manually do this, but doing this with 1000+ objects is impractical to say the least. Some were created because when I migrated to 1Password, some duplicate/corrupt entries already existed in my profiles on Avast, Google, etc, which I did not notice at the time. Unfortunately, some have been created since then by either less tech-savvy family members on their own accounts or how 1Password is asking more often regarding site/app trust & permissions ("Allow fill once") and is thus creating duplicates of its own accord. The fact that merging wasn't already added a while back, considering how many people have asked about it over the years, is interesting to say the least. And yes, I have been attempting to create my own tool for quite some time, but it is difficult to find time to work on it lately, on top of not being successful in general.Unable to change calendar/date format to EU
Hello. I am a Family Organizer trying to enter all our family's passport details. We are all European, but all CALENDAR/DATE fields in 1Password only accept and automatically display American date format (MM/DD/YYYY)? I don't see any option in my Admin console to change my country/language settings which may change the CALENDAR DATES in 1Password to European format (DD/MM/YYYY), am I missing something? Thanks.
Feature Request: Customize Autofill Sort
I have a number of shared vaults with family members. I'd like the Autofill sort so that it places items from my Private vault ahead of any other shared vaults. For example, each of my children have their own bank account and the logins are in separate shared vaults we can each see. I rarely need to login using their credentials, but when I go to my bank website, it shows Autofill with every child's account sorted by title, like this: Our Bank (Child 1 Name) Our Bank (Child 2 Name) Our Bank (Child 3 Name) Our Bank (Me) I'm almost always using my account from the Private vault but I have to scroll down to get to my account. Would love it if there was a way to customize to order by vault. Or at least automatically sort the Private items first. Thanks!
Why Do Copies of Logins Appear in Archive?
A member of my family (call them Andrea) who has a personal 1Password license forgot their main 1Password password for that account but could still authorize using biometrics. As a result of not knowing their password they could neither create new login items nor update existing ones. Per the 1Password support area, I added them to my family account and copied Andrea's items from their Private vault on the old personal license using copy and paste into their Private vault attached to the family account. I also moved all items that my partner (call them Peter) and I shared from the Shared vault attached to the family account to a new vault that was limited to the two of us. After taking these steps, the items that had been archived from the Family Shared vault were still in the archive, visible to all users when you clicked on the button that says View Archived Items; all the items from the Private vault from the former (Andrea's) personal account were visible to that formerly personal user (Andrea). My primary question is: why are all the old passwords from the personal vault appearing in Andrea's archive? My second question is: How can I hide the archived items from the Shared vault that were formerly visible to me and Peter and are now visible to Andrea as well? Do I just have to delete them??
Can't remove myself from family account
Hi! I was a family member before the family owner decided to discontinue the family account. Because I really like 1Password I started my own family, which is fine. Unfortunately, I'm not able to delete the now frozen previous account which is still linked to the first family. I asked the former family owner several times but he did not remove me from the discontinued family, yet. I really want these data to be deleted. How can my previous account be removed? I'm still able to log into the frozen account but I do not have any option to delete it myself. According to EU law (GDPR) I must always have the option to delete my account and my data as soon as the business relationship has been terminated (as long as legal retention periods are followed). As of now I'm not able to remove the data linked to my previous account from 1 Password. Therefore for me, this seems like a serious GDPR law violation. Please, 1Password team: Get this fixed!
