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89 TopicsEERO Plus includes 1Password
Just switched to EERO mesh with EERO Plus. Email from EERO that this includes a Family Subscription for 1Password (which I already have). Anyone know how to switch billing information so I don’t end up paying for going subscription that EERO will cover?Solved799Views0likes4CommentsPhishing Attempt?
I received a text message from +1(657)215-1526 as following: "1Password: Your recovery code is xxxxxxxx (7 digit number). If you did not request this please respond with N immediately". I replied with N and few minutes later received a phone call from +1(888)710-9976. Person was telling me that somebody from India trying to hack my account and they would recommend to logout from all instances. They asked how often ago I was used 1Password - which I replied that I'm using it all the time. They said that they will send me email with code that I would need to do something. That email got to Junk mail, and it contained something resembling 1Password QR code. I hang up on them realize that it's very likely to be a phishing attack, but wanted to validate this with 1Password team.Solved365Views0likes2CommentsUpgrading from 1Password 7 to 8 supposed to get 1 year free but did not
Hello, I saw in my 1Password 7 app that it was offering a 1 year free subscription if I upgraded to a subscription prior to January 1, 2026. I checked the date and today was December 31, 2025 so I performed the upgrade and was told that the code was invalid. I checked my account after the upgrade and it says I only have a 14 day trial. I emailed support but given how difficult it is to contact support, I am concerned that I will not hear back until after January 1, 2026 and will be told that the 1 year free upgrade has passed. Has anyone experienced this same thing and is there a way they will still honor the code that they claimed was active until January 1, 2026? Issues like this sew significant doubts in the mind of security minded folks especially when it comes to a security tool like a password manager.Solved300Views0likes12CommentsToo much power in the hands of a family manager
Back in 2020/2021, a lot of us—myself included—poured time, energy, and probably a few cups of coffee into voicing concerns on the 1Password Community platform. One particularly lively thread, "Too much power in the hands of a family manager," seems to have mysteriously vanished during the migration to the new community. Poof! Problem solved. Gotta admire the efficiency 😄 Maybe those 1Password users on Reddit (https://www.reddit.com/r/1Password/comments/1m4gm7g/it_is_insane_that_you_can_lose_your_1password/) wouldn’t have wasted their time and energy if they had seen the thread. Don't get me wrong — I'm a happy 1Password user, and in my opinion, it's (still) the most polished password manager out there. It offers many great features that most others lack, like SSH key management, CLI integration, and more. I also understand that the Family account is essentially a rebranded Business account, so changing the underlying architecture is likely a complex task — and perhaps not even worth the effort if revenue from family accounts is relatively small compared to business clients. That said, I’d simply prefer honesty and transparency over silencing valid, critical voices.Solved207Views1like11CommentsDisable Private or default to a Shared
We're a family and are long time users of 1Password. Ever since 1Password introduced the "Private vault", its caused more trouble, as every time a new Chrome profile gets created, or a new browser Extension gets installed the default vault resets back to "Private vault". These days, its common to get a new device (new Ipad, or new computer) and along with it a new browser, and we're always finding we have to reset our preferences for the default Vault to save new logins into, it gets reset back to "private vault" by default on any new installation. This leads to confusion and lost passwords, and duplicate accounts, because we expect the accounts to be synced. And we end up finding it in someones Private vault later on by accident. It's been an ongoing frustration, and I think the issue lies in how we have to choose the default Vault in settings for every extension, instead of having a global 1Password setting to choose the default vault account-wide. I'd love a solution here, as it's become a bigger and bigger issue and keeps coming up.203Views0likes3CommentsMedical and RX ID Cards
It would be real nice if 1Password could store Medical and Prescription ID Card details. I did a search and it was recommended to use the Medical record, but that is more for hospital and medication records. It doesn't align with anything for your ID cards. Almost like it would be better to do a regular note record instead. I've seen some other records that most people (for family) will never use (Database). But most everyone has a medical ID and prescription card. How to recommend/suggest a new record type?201Views2likes4CommentsDidn't get discount as a new user
Hi there I just created an account and still under the 14 days free period. I would like to subscribe for the Families Plan and everything showing that I'll save 40% but when I am up to the payment page it requires me to agree to pay the $79.07 USD. How can I confirm the 40% off discount will apply as it requires me to agree on the full price without discount??? Thanks Mike199Views0likes1Comment👉 Please allow permanent sort by Title in 1Password for Windows
Hello 1Password team, since a few updates on 1Password for Windows, the sort order (for example "Title") is no longer remembered when switching categories or after restarting the app. This makes it cumbersome to work with large vaults, because I always have to re-set "Sort by Title" every time I open the app or change the view. It would be very helpful to have: - either a global default sort option (e.g. always by Title), - or that 1Password simply remembers the last chosen sort order reliably. Is this planned, or could you please consider adding it? Thank you!Solved175Views2likes12CommentsNew iPad - Account Data already known
Hi, today I configured a new iPad of my wife. I downloaded the 1Password App from the Appstore and selected Login. Than the 1PW App already suggested me the Login of my wife for our Family Account and already had the Secret Key filled in. On my wifes iPhone the iCloud sync of the Keychain is not activated. Can someone please explain how the App on the new iPad were able to get the data? Maybe Keychain sync was temporary activated in the past on the iPhone of my wife - not sure. But I don't want those data in the Cloud, so that those data needs to be added manually on new devices. Regards Finke158Views0likes8Comments