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vault management
217 TopicsMerging Duplicates
I know that the general response is to manually do this, but doing this with 1000+ objects is impractical to say the least. Some were created because when I migrated to 1Password, some duplicate/corrupt entries already existed in my profiles on Avast, Google, etc, which I did not notice at the time. Unfortunately, some have been created since then by either less tech-savvy family members on their own accounts or how 1Password is asking more often regarding site/app trust & permissions ("Allow fill once") and is thus creating duplicates of its own accord. The fact that merging wasn't already added a while back, considering how many people have asked about it over the years, is interesting to say the least. And yes, I have been attempting to create my own tool for quite some time, but it is difficult to find time to work on it lately, on top of not being successful in general.170Views1like7CommentsiOS apps keep forgetting current collection
I use a single collection 90% of the time and the other 10% of logins etc are stored in 2 other collections for occasional use. I also set a collection for the context that i'm currently in, so use a work collection when at work etc. With this setup I leave the app open to the collection I use most of the time without getting logins popup all the time from other collections that I hardly ever use and aren't relevant. In one of the more recent updates something has changed so that every time I open the app the view that's displayed is my top level account, so all items, from all collections are visible all the time. How can I select a collection as default so that I only see items from this collection rather than from every login from every collection? Thanks143Views3likes5CommentsAutomate backup / export
Hi, I want to have the most important data always available somehow. So let's assume, the worlds internet break up and I can't connect to any of your servers. This is also concerning, if done by accident: If you delete a vault in your 1Password account, this is permanent and deleted vaults cannot be restored. I really need a local backup. As I can see the only option is an unencrypted local export (1PUX)? Is there any way to automate this? (preferrably in an encrypted form!) Thanks144Views0likes4CommentsI Generate my 1pw Password by misstake
I am facing a issue accessing my personal account. By mistake, I changed my account password using the password generator inside the app, which logged me out of all devices. Currently, I do not have the new password or the recovery code, but I do have my Secret Key and my Emergency Kit. This account contains all of my important email and service passwords, so losing access is a major problem. Could you please advise me on the official steps I can take to restore access, or confirm if there are any recovery options available given that I have the Emergency Kit and Secret Key? I’ve tried every possible method, but unfortunately I still can’t access my 1Password account. I don’t have the Recovery Code, and I logged out of my phone because it was asking for the new password that was generated through your app and saved inside it — which I can no longer access. I’m fine with deleting the account. However, I want to keep the subscription I already paid for on my old account and have it transferred to the new one after deletion. Thank you very much for your support.53Views0likes2CommentsFeature request: Allow Watchtower to be filtered by vault
Often different people are responsible for different folders especially in a business environment. When using Watchtower to list Reused passwords, Weak/vulnerable passwords etc I would like to filter this by my area(s) of responsibility (eg, IT, Dev, Sales, Marketing vaults or my personal vault). Defaulting to all vaults is good.25Views1like1CommentExport function on Mobile
I think it is annoying that the export function is STILL not available for mobile users; I use 1Password on mobile (Android 16) and on a tablet, using Samsung DEX. (I don't own a Windows, Apple or Linux computer or laptop). As the plan is getting more expensive, I want to change to a different provider, so I need to export to CSV, but 1P doesn't allow this. This isn't a new Feature request, because as I look in different discussions that are started, I already noticed this is requested several times. When will you guys wake up and give people the option to export?79Views0likes5CommentsDisappointing Support Model for a Critical Account Access Issue
I wanted to share my recent experience with 1Password support because, honestly, it has been very disappointing. I had an issue resetting my password after receiving the 1Password recovery code. I tried pretty much everything I could find on the support site, but nothing worked. After that, I started a chat with the online bot, and the response I essentially received was: if nothing works, delete the account and create a new one. That is a very poor support experience, especially for a password management service where account access is critical. I understand security is important, and I fully expect there to be proper verification steps, but simply pointing someone toward deleting the account and starting over feels like a very weak solution. I then submitted a support ticket on Thursday, May 14, at 9:08 PM. As of now, I have not received even a basic acknowledgment that someone is looking into the issue — no email, no call, nothing. What makes this more frustrating is that when it comes time for payment, the process is immediate and very efficient. But when a customer actually needs help accessing the service, the support model feels slow, impersonal, and not very reassuring. I have liked 1Password, but this experience has made me seriously question whether I should start looking at other password management apps. When a service is responsible for something as important as passwords and account access, support needs to be much better than this. Very disappointed.74Views0likes2CommentsFeature Feedback: UI Overlap Issue & More Flexible Secret Sharing Controls
Dear 1Password Team, I would like to share several feedback points regarding usability and flexibility within the 1Password Windows desktop application and its secret sharing feature. First, I noticed a UI issue in the Windows desktop app where the "New Item" button appears overlapped by the window’s minimize control. This creates a confusing visual layout and may affect usability, particularly when navigating quickly. It would be helpful if this overlap could be reviewed and adjusted to ensure consistent spacing and clarity across window sizes or display scaling settings. Second, regarding the secret sharing feature, I would appreciate more flexibility in configuring expiration and viewing limitations: * Custom link expiration duration Currently, the available options for "Link expires after" are limited to fixed presets (1 hour, 1 day, 7 days, 14 days, 30 days). In practical scenarios, more granular control would be very useful — for example: - 30 minutes - 90 minutes - 21 days - any custom duration defined by the user While this may seem like a small enhancement, it would significantly improve usability in real-world workflows where precise timing matters. * Custom number of allowed views At present, the viewing limitation only allows either: - unlimited views - or exactly 1 view It would be very helpful if users could specify custom limits (e.g., 2 views, 3 views, 5 views, etc.), especially when sharing secrets with small teams or temporary collaborators. * Selective field sharing Another improvement that would greatly enhance security flexibility is the ability to choose which fields within an item are shared. For example, in my case, I may want to share GitLab credentials (username and password) but exclude attached files such as recovery codes. Currently, sharing an item also shares all attachments, which may expose sensitive backup data unintentionally. Overall, these enhancements would improve both usability and security control, especially for users who rely on 1Password for professional workflows and credential sharing. Thank you for continuously improving the product, and I hope these suggestions are helpful for future updates. Best regards,62Views0likes2CommentsWatchtower Not Finding All Duplicates
I've been cleaning up my 1Password on my MacBook Pro.... I have an old vault with about 40 entries I wanted to remove, as long as I was sure I have them in my main vault. I moved those entries to my main vault and used Watchtower to identify duplicates so I could remove them. It found those I'd moved and I removed them. But then I stumbled on the fact that there are a lot of duplicates in my main vault that Watchtower does not identify as duplicates. They appear to be true duplicates - all entry info is the same and the "Last edited" time stamp is exactly the same. And yet Watchtower did not identify them as duplicates. Any idea why Watchtower isn't finding all duplicates and if there is anything I can do? Thanks very much!!40Views0likes1CommentUnable to complete account recovery – repeated “Recent attempt was cancelled'
I am unable to access my 1Password Family account despite multiple recovery attempts. Issue details: I have regenerated my Secret Key as part of the recovery steps. I am unable to log in using my credentials on any device. All devices have been signed out, and no active sessions are available to me. Family members only have Member access and no Organizer/admin permissions. Recovery attempts consistently fail with the message: “Recent attempt was cancelled." This occurs across multiple devices and browsers. Impact: I am fully locked out of my account. No Family Organizer is available to approve recovery. This is blocking access to stored credentials and operational access. Already sent a couple of emails to the support team and received only the ticket number. This is frustrating and not the service we expect from 1Password. Ticket number: 594065 Account type: Family subscription75Views0likes5Comments