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vault management
110 TopicsIs there a way to invert a search?
The documentation for search filters states that you use syntax like "=tag:" to search for items with a specific tag. But is there a way to invert that search to find items that *don't* have that tag? I'm just looking for a "NOT" operator of some kind. I asked AI but it seemingly gave me incorrect information (it said to use "-tag:" or "NOT" but neither worked. My ultimate goal is to search for items that have one tag but not another.15Views0likes1CommentHow to import Bitwarden organization vault?
I'm migrating my vaults from Bitwarden, where I have a family plan. My personal vault imported fine, but when I try to import my organization vault (containing shared credentials for my family) I get this error. I browsed the help pages for 1pass but I didn't find a solution. I'm not sure what "Move them to a private vault first" means. How do I import my shared family vault?38Views0likes3CommentsHow does the recovery of a private vault in the Family account work
I’m trying to wrap my head around how private vault recovery works when someone forgets their Master Password. From what I understand, the Master Password plus the Secret Key are used to lock and unlock the keys that actually protect all the vault data. The client device generates the Master Unlock Key each time a user accesses 1Password by providing the Master Password, which is combined with the Secret Key. The asymmetric keys that are kept securely encrypted on the server, right? If the Master Password is lost, the user can’t generate the Master Unlock Key to obtain keys, so they can’t get into their private vault. At that point, the account organizer can start the recovery process. What I don’t get is: what additional piece of information does the organizer and/or the server have that makes it possible to get back the keys needed to decrypt the vault? I realize that the recovery process also involves extra safeguards, such as a secure email, which should keep outsiders locked out even if they somehow got the Secret Key. But if some piece of recovery data really is stored on the servers, what’s stopping a malicious insider from bypassing the email step and taking over the vault? Could you point to documentation that explains this? Thank you!24Views0likes3CommentsThere is NO export option... please help
I have spent waaay too much time trying to export data 1) from both PM 7 and PW 8 apps on my mac (os12 and os13), 2) using both chrome and firefox extensions, and 3) directly on 1pw web sites. there is NO export option anywhere. repeat, no export option anywhere. dear lord, lol, please help. thanks.15Views0likes1Comment2FA code drift
Hi, i started using 2FA for my main 1Password account a while ago on a Windows machine. After a while a reinstalled a new Windows version on that machine and since then the 2FA codes are not working anymore. I suspect that maybe i was (unknowingly) i had some minutes of drift on the old machine and thus the codes are always off now with the correct time. How can i recover this account? I already tried coding some scripts to try out different drifts of the 2FA codes but testing those obviously is very slow because of failed login limits. Best B42Views0likes5CommentsHow do backups work?
Hello, First, apologies for all the threads I've been making. I just started using 1Password 8 and have questions. :-) How do backups work in 1Password 8? I know you can export as 1PUX and CSV files that are unencrypted, but does 1Password do encrypted backups like 1Password 6 did? I read this support article and it says everything in our 1Password account is backed up everyday. However I don't see anything related to backups in my account settings (both the Mac app and website versions). Can you please clarify how backups work? Thank you!45Views0likes3CommentsActive Apple Subscription but Account Frozen
Started using 1password on August 10th and signed up for a 1 year subscription via Apple. Today I am notified my account is frozen and I can not unfreeze it. What I have tried: Signing out of everything and logging back in. Cancelling and repurchasing subscription Deleting 1passworld app and resinstalling it So far customer support is providing no solution. Anybody have this problem and solve it.25Views0likes1CommentExport Data
The information provided on your website is inaccurate. I am trying to export MY data from your service. I log in to All Vaults (home page) and there are not ellipses to click. Same thing happens when I go to a specific vault. No ellipses. No way to EXPORT my data. When I go to manage my Vaults, choose the settings icon in the bottom right corder of the vault, I can import data, but there is not a way to export the data. HOW DO I EXPORT MY DATA? BTW - do not send me a link to the INCORRECT instructions for 1Password version 8. There are NO ELLIPSES to click (see photo #1).132Views0likes6CommentsCannot create or share vaults in Family plan
Hi, I’m on a 1Password Family plan, but I don’t seem to have a shared vault or the option to create a new vault. In the Windows app, the New Vault option in the three-dot menu is greyed out, and there’s no option anywhere else to create one. I’m trying to share a login with my family, but it feels impossible right now since I can’t create or share any vaults. Is it possible that the family organizer/administrator disabled vault creation, shared vaults, or sharing features for family members? Or is something misconfigured with my account? Thanks for any guidance! support ticket ID is MCP-69459-357.34Views0likes2Comments2 Shared between 2 accounts
Hi All, We have bought 2 "1Password Families account" : 1 for my wife at work, 1 for me I need to share from me 1 vault "Couple" : it's ok : my wife can see it and we need to share 2 vaults from my wife : 1 vault "Work Couple" between my wife and me and 1 vault "Work shared" between my wife, me and an employee (invited) but it's not possible to share 2 vaults with the same person ??? Could you please help me to find the solution please Many thanks Stéphane49Views0likes4Comments