1Password at work

I have a user who we have been unable to sign in no matter what we attempt. signing in, password recovery, all of it seems to fail. the user's email address was changed a few months ago and 1password was working just fine, but the moment we attempted to sign into a new device everything seemed to stop working, and now it even broke on the original device. In attempting account recovery, the user receives errors. there seems to be nothing we can do to get into this account, anyone have ideas? This is an existing user with a large password vault. Attempted Account Recovery but it failsAttempted to update "Primary email address" field for the user on the Identity provider and that did not helpAttempted to recreate the original user account username, and that also failsSupport is unresponsive  

I have elected to upgrade within 1Password's MacOS app to the subscription service, but after I selected the 1Password for Teams, put in all of my information, select my existing account, and start the process, I get the spinning wheel of death... The same thing happens when I try to upgrade my app in iOS. Any suggestions?

We have a small support team, including a primary admin who needs 100% access to the supported 1Password business accounts.  Many devices (iPhones, Macs, iPads, Androids) are work/personal blended with applied business/personal separation.  In our case, our team uses 1Password for Business for support, but also logs into personal accounts with the same 1Password app on the same devices.  When navigating Business support, the autofill/access displays user/passwords for ALL Business accounts logged into 1Password.app.  Is there a streamlined way to dedicate specific access when on the Business side versus the personal side? When logging into Netflix (personally), I don't want to have to scroll through a list of client logins to find mine.  We have tried using "Collections" with limited success, if any.

Problem:I have already raised this issue by email (no response from 1password yet), and BitBot has given this matter reference CKQ-37366-878.1Password uses the weak, deprecated algorithm SHA1, with debsig, to sign its Debian packages (this affects both 1password [gui app package], and 1password-cli, each in their deb package form).Way back in Nov-2021, debsig v0.24 deprecated SHA1 as an acceptable way to sign packages.  This is because a practical collision attack for SHA1 was first demonstrated in 2017.debsig release announcement: https://lists.debian.org/debian-dpkg/2021/11/msg00006.html#:~:text=*%20reject%20weak%20ripemd160%20and%20sha1%20algorithmsAny Ubuntu or Debian distro using debsig >= v0.24 will by default not verify 1password or 1password-cli packages, due to the use of weak SHA1 packages.To further prove it is use of weak SHA1 algo for signing that is root cause of debsig-verify failing, and nothing else, you can put "allow-weak-digest-algos" (without quotes) into /

Not sure where to place this, but I've logged a few tickets recently via my work account (2 via email 12+ days ago) and another via the support form chasing yesterday/the day before (I think). Apart from the standard "we've got your ticket" email I've heard nothing.I've always had an amazing support experience up until now which is why I'm surprised.Is there a bigger problem here?

I'm trying to decide if we want to use 1Password in our medical practice. I would like 1Password to autofill my login info to my browser-based EMR. But once I'm in, I don't want a prompt every time I send a prescription that requires a password. Is there a way to do that?

I'm on the Windows Store version (MSIX, I believe), and I learned recently that the "Reset" button doesn't work the way it should. When you hit the reset button, all application context should be deleted, including any saved accounts, vaults, etc. This includes the %appdata%/Local and %appdata%/Roaming folders.To get to the Reset button, open Windows settings > Apps > Installed apps > 1Password. Scroll down until you see the button.Actual result: Some things, like the %appdata% folders, are not deleted. Importantly, the %appdata%/Local folder is not deleted. 

Hi team, writing in about an issue we've noticed at work that's driving us nuts. So far, we haven't found any solution and seem to have narrowed it down to 1Password; the only application that seems to have this problem. Even the 1Password web app (when using Edge) doesn't have this problem--it's just the local Windows app.1Password for Windows 8.11.16 (81116035)When we're selecting an icon for a vault item, the window that it opens doesn't load thumbnails correctly. However, if you browse to the same location using File Explorer, or via any other application's file picker window, the thumbnails load without issue. Again, this issue seems to be limited to 1Password; we haven't been able to reproduce it with file pickers from any other applications.To reproduce:Select an item in the vault.Click "Edit"Click on the icon dropdown > Choose new iconResult: The file picker window appears but the thumbnails in that window never load. Here's an example with a folder of random pictures:Expect

I have a business account and a personal account. With my business account, I’m supposed to have a free family account.I tried to activate my free family account and link my personal account to it, but I wasn’t able to, and I no longer see this option in the UI.Can I reactivate my family account, and if so, how?Can I link my personal account to this family account?Thank you for your help.

Hello All,I support 1Password in our company of mostly Mac computers. (new to it myself, though) We have a user on a Macbook Air who imported passwords three times over the last year. (I'll give him credit. He's trying!) Each import does have a tag with the import date. I want to remove the old duplicated items from his vault. Watchtower does not show any duplicates. My guess, I haven't confirmed yet, that the items are not exact duplicates. Certainly the tags are different. (Hmm, maybe if I delete the tags they would become duplicates?)I don't want to just delete all items with an old tag because I I can't confirm that all the old ones (> 300 items) have new versions. Maybe there's a way to do that?Maybe we export all of them, delete duplicates in Excel, delete all in 1Password, and then import them again? I'm liking this option. When he did the imports, it didn't keep the Titles. It made new Titles with the website+username (I think). Yuck! Screwed up his logins for apps.&nbs

I currently have a 1Password family account, with multiple vaults, including one for the nonprofit I lead. Now I'd like my Board of Directors to use 1Password as well. However, I'm concerned about mixups and wonder if I'm better off with a different arrangement (e.g. a different password manager for business use).  My question is, how does one actually shift between personal 1Password use to business use and back again on the same device(s)? Is it like opening different vaults? Or will I need to log in and out of each separate account? Or what? Thanks!

I would like to see the password entropy when creating a password. For example,What is the strength of this? Consider this article: https://blog.syss.com/posts/passphrases/It would be very helpful to have some confidence of the strength. Note this password generator doesn't provide any sort of length information. While the specific length may reveal too much information, if this could at least provide a some idea what the entropy is, its better than nothing. Even the character count of the generated password is good feedback.As it is, this feature is designed for novice users and doesn't provide significant confidence when looking for fitting in with technical requirements. Finally, this random password:was generated by 1Password. Rather than simply putting "Weak", given that the generation specs were known, it would be really helpful to include the entropy alongside of this. How "weak" is "weak"?Thank you for the consideration.

Currently the activity log entry for deleting a vault only records who deleted it and when they deleted it,  but doesn't include the name of the vault which was deleted.Based on the CSV download I'm guessing this is currently not available as it only records the vault's UUID and since it's now deleted it the UUID can't be used to look up the name.

Hi,is there a solution for the following scenario:i have a Windows Account and an EntraID Account that are fully synced in the background.So i have 2 entries with the same Password.Is there a way to sync this entries somehow so that i need only to change the password at 1 single point in a 1Password entry?Is this maybe a possible New Feature for 1Password? BRThomas 

Hi everyone,I have two separate 1Password accounts, and both use SSO for authentication. When I try to sign in to the second account in the desktop app, it forces me to disconnect the first one.Is there any way to use two accounts in the 1Password desktop app at the same time?Thanks!

Is it possible to use 1Password to login to desktop applications that could use a user's AD credentials or may have non-AD integrated credentials?  If so, how would you automate to autofill or auto login to these applications?Tested using the drag and drop method for an application that uses <domainname>\<username> for logging in, but haven't figured out how or if this can be automated, and it really isn't easier or faster than typing in your username/password by the time you search for the application in the 1Password desktop app and then drag/drop to the required fields.

I have the 1Password Chrome extension installed, and when I unlock my vault by clicking on the 1Password icon in the toolbar, it always prompts me for my password first. If I click the icon again to make the login window disappear, then click it again to make it reappear, it lets me log in using Touch ID. I always have to go through this multiple-click process to get the Touch ID prompt. I've tried both the standard 1Password Chrome plugin and the beta plugin, and I receive the same behavior from both. I've also tried restarting the browser and restarting my computer.When I open the 1Password Mac app, it always prompts for Touch ID first (unless the 30-day window between password logins has lapsed). So, the problem seems isolated to the Chrome extension. Any suggestions?

Hey everyone! 👋 We’ve been working closely with customers across industries this past year to understand where they need more flexibility, clarity, and control. That feedback shaped a new round of improvements that help teams deploy faster, manage more consistently, and stay secure without slowing anyone down. Here’s a quick rundown of what’s new: Security without friction New App Unlock presets give admins more flexibility in how people unlock 1Password. Organizations can align unlock behavior with their existing device policies, like allowing 1Password to unlock when the device unlocks while still enforcing auto-lock where needed. Teams can decide which presets are available, override them where required, or let users choose the option that fits their workflow. Vaults remain protected by device-level encryption – this simply changes when 1Password unlocks, not how it’s secured. Get teams set up in less time A couple of updates make it easier for new users to get started confidently:

We're a local county government that recently moved to 1Password and some of our offices access different web pages that have different logins and are on the same root web domain.As an example, our county attorney's office may need to access https://statewebsite.us/courtrecords, https://statewebsite.us/edocs, or https://statewebsite.us/office/edocs which share the same root domain, but have different logins for each of the web pages.When visiting these websites, 1Password appears to only look at the root domain and not the full web address and does not autofill the credentials or only offers the user's identity as an option.  This is causing user frustration since before moving to 1Password, the built-in browser password manager was auto filling their credentials for the different web pages they access daily without issue.Along with this, when visiting a web page that they have credentials for in 1Password, with the browser extension in the upper right of the browser doesn't

We follow role-based access, like many other companies would for providing the right and lowest amount of access to their users as their role requires.In order to do this with 1Password for appropriate credential sharing, we have to setup many vaults per each of our customers, as well as our own environments/projects.With us currently sitting at around 78 vaults, the UI, search and overall functionality is really starting to show a lack of scalability for the business.Sharing feature is not feasible due to expiration (nor would it be even if expiration wasn't there for the sheer point of manual process this requires)Duplicating passwords makes everything worse as credentials do not sync back to the original item.My questions are, What is 1Password doing about this? Is it something you are currently aware is an issue and working towards a solution?If you are aware, what is the priority? Do you have a timeline for any improvements?As there is no solution, either other companies are

How can i find all the vaults an user (not the signed in user) has access to and the groups the account is assigned to using CLI or API? op vault list & op vault user list <vauld-id> provide information only for signed-in user but not for another user. Is there a CLI or API option to get this information?

We originally packaged the 1PasswordSetup-8.4.1.2.exe installer as an Win32App and deployed via Intune. Some of the settings used were,Install command 1PasswordSetup-8.4.1.2.exe --silentUninstall command "%LocalAppData%\1Password\app\8\1Password.exe" --uninstallWith detection set to be File %LocalAppData%\1Password\app\8\1Password.exeFile or Folder ExistsWith the the deprecation, we've been attempting to uninstall and have set Assignments to a test group for uninstall. However, the uninstall seems to be failing with "The system cannot find the file specified. (0x80070002)" error. We've tweaked the detection rules to no avail. Running the '"%LocalAppData%\1Password\app\8\1Password.exe" --uninstall' does work.  Anyone else run into this issue or have an idea how to ensure it triggers?

We recently released our annual Access-Trust Gap report along with three blog posts diving into key findings. The latest post highlights some risky behavior: 66% of employees report having poor password hygiene, as well as a promising shift: 89% of security and IT professionals say their company is encouraging employees to shift logins to passkeys. With that in mind I’m curious to hear how you’re improving password hygiene, and shifting to passwordless. Do you have an ideal vision for passwordless at your organization? Even if that would incorporate tools or features that aren’t available today. Does your organization have a roadmap to transition towards greater use of MFA, passkeys or passwordless solutions? Have you or your organization hit any roadblocks in expanding use of MFA, passkeys or passwordless solutions?

Hi, I have recently joined a business community, and they mentioned that they share a one off password generated in their password manager each time for their VA - I am considering getting a VA. What is the best way to manage a password when bringing on a team. I am one of your original customers in 1 password 5 so not on a plan, I paid one off for the app. It's been great! Rebecca

I run a network of Apple Managed compuyers. These are managed through Apple Business Manager. and Mosyle. Wer are a small company and use the Free version mosyle.  With this version of Mosyle, The apple App store is blocked. I cannot download/insta; the 1Password extension for Safari. Chrome is not an issue Is there any were else to the get the sadari extension?