Forum Discussion

dpike's avatar
dpike
New Contributor
4 months ago

1Password for Windows app keeps requiring encryption key transfer

I have a business account that uses SSO for authentication. I am able to authenticate in the browser just fine and use the browser extension with no issues. When I sign in to the Windows app via SSO,...
authentication
device trust
sso
windows
sgaither351's avatar
sgaither351
New Contributor
4 months ago

I am having the same issue with the Windows 1Password app requiring the encryption key to be transferred from the 1Password iOS app on my iPhone. Every day or every other day, the Windows app automatically opens and requires me to sign in with Windows, then it requires me to transfer the encryption key from the iOS app. I have looked through every setting I can think of in both the Windows app and in the iOS app, but I can't find any setting relating to encryption keys. 

Is this a bug?